Plumbing Service Operations Manager

Are you driven by performance, leadership, and results? Ready to take command of a skilled plumbing team and help shape operational success? Join First Call Jewel Inc.! We're hiring a full-time Plumbing Service Operations Manager in Idaho Falls, ID. Apply today to move your career forward.BenefitsYou'll earn $80,000 to $140,000 per year, and that's just the beginning. This role comes with a strong benefits package designed to support your overall success, including:HealthDentalPaid vacationsHolidaysA 401(k)Clean, friendly, and safe work environmentWhat Your Day EntailsYou lead the plumbing department by organizing schedules, monitoring service quality, and ensuring customers receive exceptional care. You work closely with technicians to resolve pricing questions and technical challenges, review invoices for accuracy and compliance, and reinforce operational standards that keep the team efficient, accountable, and customer-focused throughout the day.WHO ARE WE?At First Call Jewel, we are committed to providing fast service, friendly technicians, and top-quality products in the industry. For over fifty years, we have been setting high standards for electrical, plumbing, and HVAC services across Southeast Idaho, and our passion for our work drives us every day! We are fully licensed and bonded, and we stand behind the quality of our services.Our success is largely thanks to our exceptional employees. That's why we strive to support their well-being and keep the best team in the business. In addition to competitive wages and incentives, we offer great benefits and a positive work environment to ensure our employees feel valued and engaged.WHAT'S NEEDED FROM A PLUMBING SERVICE OPERATIONS MANAGER?This role follows a schedule that runs generally from 7:30 a.m. to 5:30 p.m., Monday through Friday, with every other Friday off.To Qualify, You Should Have5+ years of experience in the plumbing industryA Journeyman license, management or supervisory experience, and/or water quality knowledge or experience is preferredApplying is refreshingly simple. Our initial application for the Plumbing Service Operations Manager role is streamlined and easy to complete, so you can focus on what matters most: taking the next step in your leadership career.Must have the ability to pass a background check and drug screening test.