Behavioral Health Consultant

Primary FunctionResponsible for working with the Integrated Healthcare Team of Primary Care Providers, Pharmacists, Dietitians, Nursing & and support staff to provide quality health care to patients and their families. Responsible for working with the Integrated Healthcare Team to recognize and address psychological symptoms and conditions using the biopsychosocial model. Provide behavioral health consultation to children, adolescents, adults, and families to improve psychosocial functioning.Job DescriptionDirect Service DutiesCreates, develops, and nurtures culturally appropriate interactions and connections with each other, customer-owners, and the communityProvides professional expertise and consultation to the primary care provider.Propose changes to achieve more effective working relationships to improve performance and services provided, and connections with other departments.Works with Primary Care Providers to develop the “core” behavioral health skills needed on an integrated primary care team.Makes appropriate referrals to the Crisis Intervention Team and seeks resources to aid customer-owners.Assists, leads, or co-leads customer-owner case conferences and customer-owner support or counseling groups with the primary care provider.Works with members of the treatment team (internal and, where appropriate, external), including mentors, educational and vocational instructors, clinical staff, etc., to further the goals of the individual educational and/or treatment plans.Develops and maintains a trusting and partnering relationship with assigned customer-owners to assist in the success of the treatment plan.Works with the provider to monitor and manage “at-risk” and “chronic” customer-owners.Works to improve provider and customer-owner working relationship.Performs assessment and brief treatment for a wide range of psychological disorders using brief therapy.Obtains complete and accurate information in a courteous, respectful and culturally sensitive manner to determine a diagnosis and appropriate treatment plan.Assesses the treatment needs of the customer-owners, and designs and implements various treatments indicated to best meet customer-owner needs.Participates in presenting customer-owner reviews to a multi-disciplinary team and provides feedback regarding clinical issues.Strives to ensure that appropriate diagnostic evaluations and treatment plans are achieved to provide the highest quality of care for the customer-owner.Advises customer-owners and family members in methods that facilitate a capacity for self-care and a movement towards a healthcare partnership between the healthcare providers, the customer-owners, and their families.Participates in the after-hours/weekend, on-call rotation with other BH department clinicians.Provides effective triage of customer-owners in need of specialty behavioral health.Uses SBIRT (Screening Brief Intervention Referral to Treatment modality to assess for readiness and high levels of care as needed.Serves as the in-house BH expert on the integrated primary care team.Participates in fulfilling the mission, vision, goals, and objectives of the organization.Assists in committee and other duties within the department.Assist in maintaining a clean work environment, including adequate supplies and upkeep of the unit and equipment. Assists in reporting defective or missing equipment and safety hazards. Assists in disaster planning and activities.Intervenes and diffuses situations involving agitated, confused or emotional customer-owners, and/or family members.Maintains currency of job knowledge and skills to assist customer-owners in assuming self-care and to provide customer-owners and family members with appropriate information regarding home care. Skill in empathic interpersonal relationships is a priority for this position since the perception of the customer-owner must be that the staff is interested in attending to their needs.May occasionally need to respond to a consultation request from the emergency department or inpatient unit.Participates in division/program meetings to review and identify opportunities to improve the program and treatment provided, and recommends changes when challenges are identified. This includes assisting with changes in policy and procedure, which would improve the care of service delivery.Assist CIHA Tribal Option Care Managers as needed.Other duties as assigned.Communications & TeamworkShares and receives information, opinions, concerns, and feedback in a supportive manner.Works collaboratively by building bridges and creating rapport with team members within departments and across the organization.Performs job duties as a member of the primary care team.Provides simultaneous focus on health and behavioral health issues.Attends Outpatient and/or Pediatric staff meetings, training sessions, and urgent treatment team meetings.Participates in regularly scheduled individual and group supervisory sessions.Develops educational, training materials and conducts sessions or disseminates information to the primary care team on recent advances in the field.Utilize professional communication and conflict resolution skills with customer-owners and staff.Effectively coordinates with multi-disciplinary team and CIHA providers in accomplishing goals/objectives of treatment plan.Present clinical cases at clinical review meetings.Workforce Development Skills & AbilitiesSeeks out additional learning opportunities to continue to develop the technical and professional skills needed now and in the future.Takes responsibility for all work activities and personal actions by following through on commitments.Consults and coordinates with the Primary Care Providers (PCP).Supports provider decision-making and builds on provider-customer-owner interventions.Works in coordination with the PCP and case managers to develop treatment plans for customer-owners.Adheres to agency policy regarding documentation and medical records procedures.Exposure to and training in evidence-based procedures.Timely record all treatment and clinically significant events for the medical record in the manner prescribed by CIHA policies and procedures.Practices appropriate assessment techniques, diagnosis, and treatment of psychiatric disorders in children, adolescents, and adults.Applies appropriate counsel for sexual abuse and domestic violence issues.Efficiently and effectively manages multiple clinical tasks.Evaluates suicidal individuals or individuals in crisis and manages their safe disposition.Maintain quality, safety, and infection control standards.Perform a comprehensive clinical assessment of the population served.Utilize assessment information and collateral information to conceptualize customer-owner psychopathology.Accurately and routinely utilize the DSM-5 and assessment information to accurately diagnose individuals treated.Independently produce professional and accurate written work (assessments, treatment plans, documentation, and discharge summary reports with minimal supervisory correction or editing.Utilize different therapeutic modalities including group therapy, individual, child, family, couples counseling, family support services, and wrap-around services.Independently develop, coordinate, and facilitate psycho-educational classes, groups and customer-owner activities as relevant to the treatment plan/program.Demonstrates expanding capability to be self-directed in the management of responsibilities.Learn and effectively utilize an electronic medical record and other software required for operation in the CIHA system.Other duties as assigned.Education/ExperienceMaster’s Degree in social work, psychology, or counseling; OR PhD/PsyD in Clinical or Counseling Psychology; OR current certification by the American Academy of Nurse Practitioners or American Nurse Credentialing Center, (NP) required. The degree must be obtained from an accredited university that is accepted by the appropriate licensing agencies in NC.Must be licensed in NC in a specific discipline, including:Licensed Clinical Social Work, or Licensed Clinical Mental Health CounselorFull or provisional license (Licensed Clinical Social Worker Associate; Licensed Clinical Mental Health Counselor)Must be approved for and maintain medical credentialing upon hire.Must possess a valid driver's license.Ages of population(s) served: All ages.Substance use experience/Credential (CDAC; LCAS) preferred.Specific experience working with Native Americans preferred.Please see website for full job description