Vice President of Sales & Service

WHAT YOU'LL DOAs our Vice President of Sales & Service, you'll drive the global go-to-market strategy and organization expanding Seakeeper's share and ownership of the gyrostabilization market. You'll support and scale the team, tools, and processes behind the product to enable immediate and future growth, drive operational efficiency, enhance competitive advantage, and ensure we are consistently striving for our mission of being a company that customers want to buy from. You will play a pivotal role in Seakeeper's commercial leadership and success by:Team: Driving a high-performing sales, service, and field engineering organization, providing your team with active leadership that supports the success of your reporting teamsCommunication: Communicating clearly Seakeeper's strategy internally and externally to ensure that business goals are set appropriately and executed aggressivelyGrowth: Driving sustainable growth by focusing and rallying your team around monthly/short-term goals that support quarterly, annual, and long-term objectivesCulture: Promoting a customer-oriented culture where customers are buying from us because they want to, not because they have toStrategy: Applying a strategic mindset to objectively evaluate our go-to-market strategy to drive growth, competitiveness, and customer satisfaction in OEM and Aftermarket channelsReporting: Analyzing operational data and market feedback to develop concise insights for managing your team's priorities, guiding strategic decisions, and delivering upward communication to executive leadershipMarket awareness: Maintaining a consistent pulse on market conditions, including boat production, retail sales, refit orders, and competitive dynamicsWarranty: Facilitating strategies to reduce warranty costs while balancing customer experienceDemand planning: Providing short-term forecasts used to establish rolling production plansAnnual forecasting: Owning the annual revenue forecast and budget planning processPricing: Evaluating Seakeeper's retail prices, recommending annual retail prices for gyros, extended warranty, and spares, as well as pricing of new models within our value-based strategyProcess: Ensuring operational tools such as pipeline, lead, and warranty case management systems are maintained accurately and consistently leveraged for effective prioritization, efficient execution, and internal visibility/communicationCustomer insights: Serving as the voice of the customer in how Seakeeper maximizes its value proposition by attending to objectively measured customer satisfaction and selling criteriaProduct launch: Supporting the launch, introduction, and adoption of new productsCross-dept: Serving as a senior leader in driving cross-departmental collaboration and support, especially with Marketing, Operations, and Product EngineeringRelationships: Developing and maintaining close relationships with key senior-level decision makers across our OEM and Dealer partnershipsRepresentative: Representing Seakeeper at major events and in customer conversationsWHAT YOU NEED TO SUCCEEDDo you have a positive attitude, an eagerness to learn and the ability to hustle in a fast-paced environment? Then Seakeeper is the place for you! Here are a few other things you'll need to succeed.MUST-HAVES15+ years of experience in sales, strategy, and/or operations leadership"Can-do" attitude, with a track-record of delivering significant growth and overcoming challengesStrategic mindset and ability to proactively drive operational priorities in pursuit of high-level goalsDemonstrated experience in managing, coaching and developing a growing teamExperience supporting teams, partners, and products operating at a global scaleAnalytical mindset, comfortable deriving and communicating insights from dataExceptional commercial orientation, including customer service and interpersonal skillsExperience managing communications to Boards, investors, and executive leadershipExperience in B2B channels with OEMs, Dealers, and DistributorsTechnical aptitude to understand electro-mechanical systemsBachelors degree in a related fieldA valid passport with the ability to travel internationallyNICE-TO-HAVESDemonstrated interest in the marine industry and recreational boatingExperience in the following areas:Products that are consumer-driven and in more established stages of market adoptionHigh growth and/or transformational technologyMarine industryMBA or related Masters degreeMORE DETAILS YOU'LL WANT TO KNOWYou'll be located in our Leesport, PA headquarters, with 50% on-site presence when not travelingRelocation assistance will be offered, if applicableYou can expect to travel including but not limited to overnight and weekends up to 50% of the time, other locations (including Lavagna, Italy), industry events, and partner engagementsYou'll report to the Chief Commercial Officer, based in PAWHY YOU'LL LOVE IT HEREIt's true that we make extraordinary products, but our favorite part about Seakeeper is our people! We love the culture we have built and are aggressively protective of our team atmosphere. This is why we value your cultural fit as equally as we value your technical contributions. With a palpable passion for what we do, we work hard, move fast and are constantly pushing (or should we say crushing) boundaries. That means there is no room for jerks!We operate with the nimbleness and growth mindset of a scrappy startup. Throughout the organization, we take ownership and accountability for our ultimate team success by openly and actively seeking out constructive feedback on how we can improve. We believe great ideas can strike at any moment, and when you have one, you're empowered to speak up!Fast-paced and hands-on don't even begin to describe what you'll experience here. That means you have the freedom to make a difference and contribute to the larger goal, regardless of your position. The only constant at Seakeeper is change, and we thrive on it!WHO WE ARE71% of our Earth is covered by water and we want everyone to make the most of it. That's why we are on a mission to create products that transform the boating experience with an organization that employees want to work for, customers want to buy from, and vendors want to partner with.Founded in 2008, we have grown from a start-up operation to the worldwide leader in marine motion control. The journey began with our gyrostabilization technology, which eliminates up to 95% of boat roll and creates a land-like experience on the water. This technology went from an unknown commodity to a must-have boating requirement in the first decade. In 2022, we added another jaw-dropping technology to our portfolio with the launch of Seakeeper Ride, a first-of-its-kind Vessel Attitude Control System which eliminates underway pitch and roll, making time on the water safer and more comfortable for everyone onboard. In summary, we are in the business of creating gravity-defying products that completely change the way people spend their time on the water...and we are just getting started!We have long runways with both of our technologies with new addressable markets on the horizon and drive to push the boundaries of what our technologies can do. With dedicated focus to each segment, in addition to shared leadership of each vertical, we can balance the different demands of each segment while providing a consist overall vision and direction of the company.Ready for a new challenge in a fast-paced environment? Want to help us disrupt an industry? Come on and apply, we are ready for you!Sign up to receive email updates about Seakeeper's current open job opportunities: www.seakeeper.com/job-sign-upSeakeeper is personally committed to building an inclusive and diverse workforce. We are an Equal Employment Opportunity Employer/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law. All employment is decided on the basis of job requirements, individual qualifications, and business need.