Parts Sales Representative

United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. United Ag & Turf NE serves customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf NE strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation. Purpose: Selling service parts, bulk fluids, attachments, and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties. Identifies and provides complete parts solutions for customers. Responsibilities: Quickly establish rapport and relationship with customers Provides quality customer experience through knowledge, use of systems, and process execution Provides parts recommendations including alternatives that meet customers’ needs Fulfills online orders in timely manner and places in will call area Effective use of computer applications including Sales Manual, JD Parts®, Parts Expert®, JD Point®, PartsAdvisor®, barcode system and Dealer Business System Supplies Service Technicians with parts as required Assists with preparing and maintaining professional showroom image and merchandise displays Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Sales Lead Assists in keeping parts department clean and orderly Assists in maintaining all departmental tools and equipment in good working order Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service Ensure that company’s reputation and image in the community is consistent with company Core Values Safely operate a forklift and other related equipment as needed Willingness to work Saturdays Experience, Education, Skills and Knowledge: High School diploma or equivalent experience Ability to connect with customers, maintain professional image, establish rapport Understands basic selling processes Basic data entry/keyboarding skills and experience utilizing basic computer programs, for example Microsoft based products Experience working both independently and in team settings Physical ability to lift items weighing up to 50 lbs. Highly developed interpersonal, organizational and communication skills Basic parts and machinery knowledge Willingness to work Saturdays Physical Requirements: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand, and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception Working Conditions: Hazards from electrical, mechanical and power equipment Risk of exposure to chemicals such as oils, antifreeze, volatile hydrocarbons, and battery acid Extremes of weather Mists, fumes and non-continuous noises of varying sound level and intensities Dust from hose saws To combat these potential dangers and risk hazards, Parts Salespersons must follow strict safety procedures, proper equipment and warehouse safety, and PPE. * Under the American with Disabilities Act, an employee must be able to perform the essential functions of this position with or without a reasonable accommodation, as well as possess the skills, experience, education and other job-related requirements necessary for the position. If an employee has a disability, the company will engage in an interactive discussion with the employee to determine if a reasonable accommodation that does not create an undue hardship for the company is available.* Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Prescription drug insurance Referral program Vision insurance Schedule: Day shift Monday to Friday Weekends as needed Experience: parts sales: 1 year (Preferred) customer service: 1 year (Preferred) computer operation: 3 years (Required) Work Location: In person