Mezzanine Team Member Part Time

Location: Unclaimed Baggage: RetailPosition: Mezzanine Team MemberBasic Function: A basic understanding of electronic technology and devices is desirable, but not necessary to apply for this position. The main function of this position is to interact with our guests. Make every effort to ensure that each guest that you meet is having an exceptional shopping experience and if they aren't, understand what you can do to help the situation. Remember that to serving our guests is our goal and that is simply learning what their electronic/sporting goods wants, interests and needs are. Strong emphasis on developing product knowledge.General Responsibilities:Exceptional Guest Service is a must in this one-on-one sales environment. Go the extra mile to make sure all guests feel welcome and get top notch service; learning their electronics wants, interests and needsBe familiar with location of merchandise and help guests locate itemsBe familiar with technical information about electronic devices, as provided by Mezzanine SupervisorBe familiar with the policies and procedures of the Mezzanine including but not limited to: Camera warranty policy, merchandise hold policy, charger/accessory procedures as it relates to cameras, cell phones, lap tops, etc Keep merchandise on fixtures and in showcase area organized; Remember to keep the department in Grand Open Ready conditionFixtures and showcases are to be kept clean and dustedStock merchandise to showcases areas and on the sales floor as directed by management in an accurate and timely mannerReturn hangers to proper locationBasic function and understanding of the cash register requiredMaintain neat cash wrap and showcase areasReport all suspicious activity or shoplifting to Asset Protection ManagerAll other tasks assigned by managementPhysical Requirements:Ability to stand and walk for long periods of timeLight to moderate lifting is requiredRepetitive motion is also requiredSchedule Hours: Up to 28 hours per week position requiring one to be at work as early as 7:00 am and stay as late as 8:30 pm. Flexibility in scheduling is required.Saturdays are requiredAll major holidays are also a requirement (excluding Thanksgiving Day and Christmas Day)Wednesday and Friday of Thanksgiving Week are requiredAnnual Winter & Ski Event (1st Saturday in November) is requiredReporting Relationship: Reports directly to Mezzanine SupervisorAbout Unclaimed Baggage:Unclaimed Baggage is the nation’s only buyer and repurposer of lost luggage, offering a second life to a treasure trove of goods that airlines and other travel/hospitality companies have been unable to reunite with their former owners. It’s 50,000 square foot brick-and-mortar retail store in Scottsboro, Alabama draws over a million visitors a year from all 50 states and around the world. Besides clothing, jewelry, footwear, electronics, eyewear and sporting goods, shoppers might find anything from a kimono to a shrunken head, vintage collectibles or a zebra skin, complete with ears and tail. This one-of-a-kind business has attracted media attention for decades in outlets ranging from The Today Show, The Wall Street Journal, Vogue, The New York Times, BuzzFeed, Discovery Channel and more for its ever-changing array of unique items from around the world, all sold at incredible value. The company also runs a philanthropic foundation called Reclaimed for Good, providing worldwide charities with millions of dollars’ worth of items like unsellable medical supplies and equipment, clothing, and eyeglasses. In 2020, this family-owned business celebrated its 50th anniversary and successfully launched its first online store. Within days of it’s launch, www.unclaimedbaggage.com welcomed over a million visitors to it’s site, shopping from every state in the country. Top 10 states by e-commerce customer range from coast to coast every week, showing the strength of this unique brand. Learn about Unclaimed Baggage at www.unclaimedbaggage.com or connect online through Instagram, Facebook and Twitter.Our Culture:Our Mission is to: “Redeem the lost, unclaimed, and rejected for the glory of God.”We have the stability of our 50+ year history, combined with a highly entrepreneurial mindset, constantly changing and improving for growth. Our principles are rooted in a distinctly Judeo-Christian worldview. We are not perfect and do not always get it right, but we genuinely seek to honor God in all we do.Our Values in Action are:Integrity: Do the right thingExcellence: Always reach for betterHumility: Listen and learnService: Help others winTeamwork: Grow stronger togetherGratitude: Choose to be thankfulEntrepreneurship: Make it happenThe duties, responsibilities and requirements presented in this job description should not be construed as an exhaustive list of roles or responsibilities.