Desktop Support Engineer

Roles & Responsibilities:  Provide technical assistance and support to end-users for hardware and software-related issues.  Diagnose and troubleshoot desktop, laptop, and peripheral problems.  Install, configure, and maintain operating systems and software applications.  Set up and maintain user accounts, profiles, and access permissions.  Ensure timely resolution of technical issues to minimize downtime.  Install, update, and patch software applications and operating systems.  Ensure software licenses and compliance.  Troubleshoot software-related problems and conflicts.  Provide on-site support for hardware and software issues when required.  Communicate technical information to non-technical users effectively. Job Type: Full-time Pay: $30,254.11 - $50,338.29 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday Application Question(s): Please Mention your Work Authorization (USC OR GC) Current Location OR Zip Code Experience: "Technical Support" OR "Desktop Support" OR "IT Support": 8 years (Preferred) Operating System Installation and Configuration: 8 years (Preferred) Software Installation, Updating, and Patching: 8 years (Preferred) License Management and Compliance: 5 years (Preferred) On-site Support: 5 years (Preferred) Ability to Relocate: Palm Beach, FL: Relocate before starting work (Required) Work Location: In person