SEMHC MANAGER (93010861)

Division:Eskenazi HealthSub-Division: SEMHCReq ID: 25968Schedule: AnyShift: AnySandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.FLSA StatusExemptJob Role SummaryThe SEMHC Manager manages and coordinates day-to-day activities of service areas and teams. This position works with the team in setting goals and makes recommendations regarding additions to program and/or reallocation of staffing resources. This position also establishes quality/outcome indicators for programs and regularly assesses progress, reporting outcomes to the Leadership Team. Proactively contributes to Eskenazi Health's mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi Health values.Essential Functions and ResponsibilitiesProactively contributes to Eskenazi Health's mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi Health values.Embraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and the spirit of motivational interviewingManages and coordinates day to day activities of service areas and teamsContinually assesses efficiency of programs and makes needed adjustments to ensure operational successOversees personnel from multiple disciplinesWorks with the team in setting goals, and makes recommendations regarding additions to program and/or reallocation of staffing resourcesEndorses and models a strengths-based, community centered model of careProvides administrative and/or clinical supervision to employeesLeads consumer satisfaction and performance improvement initiativesEstablishes quality/outcome indicators for programs and regularly assesses progress, reporting outcomes to the Leadership TeamEstablishes, monitors and manages the budget for area of responsibilitySupplies financial reporting data to finance staff in a timely manner (forecasts, variance reports etc.)Ensures that client care follows established best practicesEvaluates personnel and ensures professional development initiativesMakes recommendations and participates in the process of hiring, transfers, personnel actions and terminationsMonitors all facilities and programs associated with the manager, assuring that their operation meets all regulatory requirementsManages all contracts, grants and service agreements, fulfilling any internal or external reporting requirementsJob RequirementsMaster's degree in social work, psychology, counseling or health administrationFive years of experience in a healthcare settingA minimum of two years of management/supervision experienceValid Indiana driver's license that meets Eskenazi Health's driving policy requirementsCrisis Services Only:Active Indiana license in good standing as a Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or Psychologist with Health Service Provider in Psychology (HSPP) endorsement* Inpatient Services Only:Active Indiana registered nurse license in good standingBachelor's of science in nursing required; Master's in psychiatric mental health nursing preferred* Opioid Treatment Program Only: Must have experience and training to safely manage therapeutic services to patients and to provide therapeutic services to patients receiving Opioid treatment medicationKnowledge, Skills & AbilitiesKnowledgeAdvanced knowledge of behavioral healthAdvanced knowledge of substance use disorder and/or co-occurring disordersKnowledge of medical terminology appropriate for clinical programKnowledge of client/patient rights and responsibilitiesKnowledge of current best practices and evidence-based practices for service areasMust meet all population-specific competencies for role and service areasUnderstanding of Joint Commission, Division of Mental Health and Addiction, and other regulatory requirementsInpatient Services Only: Must demonstrate competence to participate in interdisciplinary formulation of individual care plans and to direct, monitor, and evaluate the provision of nursing careSkillsProficiency in technology and information systems, and applications pertinent to service areasExtract, analyze and interpret dataCommunicate clearly and concisely in written and verbal communicationsAdvanced supervision and team building skillsAdvanced problem solving skillsEfficient critical thinking and problem-solving skillsAbilitiesTeach, support and mentor others based upon others' learning needs and stylesUse communication appropriate to the audienceDevelop, implement, and drive plans in service areas and as assignedPerform safety interventions such as cardiopulmonary resuscitation (CPR) and physical safety interventions required for service areasProvide hands-on client careLift a minimum of 15 lbsWork cooperatively in a multidisciplinary teamPerform as an agent of change and lead team cohesively through changeRespond to customer satisfaction concerns in an effective mannerManage multiple priorities and tasks in a high stress environmentIdentify, engage and establish effective partnerships with both internal departments and external agenciesApply UR/UM data to client care decisions, and to lead other staff in doing soSandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.Nearest Major Market: Indianapolis