BA - Lifecycle

Business Analyst - Life Cycle ProgramRole Title: Business Analyst - Life Cycle ProgramLocation: RemoteEngagement: Contract through end of yearDomain: Infrastructure / OS, databases, applications (healthcare environment)Role OverviewThis Business Analyst willestablish and run a repeatable life cycle management programfor operating systems, databases, and related infrastructure components. The focus is on: Building asustainable, ongoing processto manage technology life cycle (e.g., Windows 2012/2016/2019/22, SQL, Oracle, Linux, etc.)Drivingaccountability and visibilityacross application owners and business stakeholdersReducing reliance onextended support(e.g., current spend on extended support for Windows 2016)Enabling leadership tounderstand risk, cost, and timelinesfor remediation and upgradesKey Responsibilities1. Establish and maintain the life cycle program Design and stand up arepeatable, sustainable processto manage OS and database life cycles across the environment.Define and refine thedata model and criterianeeded to understand life cycle status (e.g., current version, compatibility with future OS versions, vendor constraints, budget implications).Ensure the program can be reused for future cycles (e.g., when Windows 2019 is retired, then 2022, etc.).2. Inventory and data gathering Work with multiple teams tocompile and validate inventoriesof: ApplicationsServers / OS versionsDatabases (SQL, Oracle, etc.)Vendors and owners / key contactsLeverage existing data sources (e.g., older Excel inventories, vCenter, other internal inventories) asstarting points, then: Performsanity checksand confirm what is still accurate.Identify gaps where ownership has changed or data is stale due to reorgs.3. Application & vendor engagement Force structured decisionsfrom application teams and vendors, such as: Is the current version compatible with the target OS/database version (e.g., Windows 22 / 25)?If not, does the application have upgrade rights, or is anew license purchaserequired?What is theplanned timeline(e.g., "Q3 2026") to upgrade or migrate?Driveprofessional but firm followupwith application owners who do not respond, escalating when necessary.4 . Analysis, reporting, and dashboards Build and maintaindashboards and reportsshowing: Total population (e.g., number of applications / servers by OS version)Which aregood to govs. blockedWhich requireupgrades, new licenses, or vendor involvementPlanned vs. actualcompletion dates by team / ownerItems needingexceptions(e.g., never upgrading, requiring segmentation)Tools could includeExcel (pivot tables & charts),Power BI, orTableau, depending on skillset and internal tooling.5. Accountability and escalation Clear attribution when delays are causedProvide leadership withtransparent viewsso decisions (e.g., exceptions, extended support spend) are made with full context.Required Experience & SkillsCore experience Prior experience as aBusiness Analystin aninfrastructure / applicationcontextExperience working with: Technology teams(OS, database, infrastructure)Application teamsand their leadershipVendors(for upgrade paths, compatibility, support requirements)Proven ability torun structured datadriven programs, not just oneoff analyses.Technical & analytical skills Comfort working withlarge data setsin tools such asExcelAbility to design and maintaindashboardsin tools such asPower BIorTableau.Understanding of: OS life cycles (Windows variants, Linux, etc.)Database platforms (e.g., SQL Server, Oracle)Basic infrastructure concepts sufficient to interpret inventories and talk credibly with engineers and vendors.Soft skills Strongstakeholder managementacross technical and business stakeholders.Ability towork independently: Selfstarter, able to structure their own work and drive outcomes without a PM.Strongorganizational and documentationskills; able to create artifacts that aremaintainable long term.Healthcare experience Nice to have, not required.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policyEverforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.