Medical Office Assistant

The Medical Office Assistant for Trilogy Wellness works in the medical office completing a variety of tasks to ensure patient care, office readiness, and organizational growth. Their role is to interact with patients in person and via phone for scheduling, check-in, toxicology, and check out. They interact with community partners to ensure referral sources for patients, maintain the office, and attend community events on behalf of the company. Responsibilities and Duties Provide outstanding customer service Greeting patients Checking patients in and out Verify Insurance information Collect co-pays/payments due Deposit cash at the bank Answer phones, return messages Schedule new and existing patients Collection of drug screen samples Creating and maintaining a clean and welcoming office environment Data entry, running reports, auditing and filing Managing, updating, and charting patient records in an Electronic Medical Records System (EMR) Creating and maintaining community partnerships Assist patients and providers with referrals to community partners Attending community events on behalf of the organization Other office duties as assigned by the regional manager Qualifications Office Experience: 1 Year (Required) High School or Equivalent (Required) US Work authorization (Required) Drivers License (Required) EMR experience (Preferred) Previous medical office experience (Preferred)