Microsoft Dynamics Developer

Azure integration services: Logic Apps, Service Bus, Azure Functions, API ManagementPosition Title: Dynamics 365 Developer (CRM / Power Platform Specialist)Openings: MultipleLocation: Washington DC (hybrid and fully remote)Clearance: SecretCitizenship: US citizenship required for all positionsAbout The RoleImprovix Technologies is seeking experienced Dynamics 365 Developers to support mission‐critical modernization and CRM initiatives at our customer federal agencies. These roles are ideal for engineers who have deep hands‐on experience configuring, customizing, and extending Dynamics 365 — and who understand how to translate complex business processes into scalable CRM solutions within secure, compliance‐driven environments.You will design and deliver Dynamics 365 solutions across modules such as Customer Service, Sales, and Field Service, while leveraging the broader Power Platform ecosystem — Power Apps, Power Automate, and Power BI — to build connected, end‐to‐end solutions. You'll work directly with federal stakeholders to modernize legacy CRM tools, shape platform governance, and guide adoption across the enterprise.Key ResponsibilitiesDynamics 365 Configuration & CustomizationConfigure and customize Dynamics 365 modules including Customer Service, Sales, Field Service, and/or Finance & Operations based on program requirementsDesign and implement custom entities, forms, views, dashboards, business rules, and workflows within Dynamics 365Develop plugins, custom workflow activities, and client‐side scripts (JavaScript/TypeScript) to extend platform capabilitiesBuild and maintain Model‐Driven Power Apps integrated with Dynamics 365 and DataverseDesign and implement Power Automate flows that automate Dynamics 365 business processes and integrate with M365 and external systemsData Architecture & IntegrationDesign Dataverse data models including entity relationships, security roles, field‐level security, and business unit structuresDevelop and maintain integrations between Dynamics 365 and external systems using APIs, Azure Logic Apps, Azure Service Bus, and custom connectorsImplement data migration strategies — mapping, transformation, cleansing, and validation — for legacy CRM data into Dynamics 365Build Power BI reports and dashboards surfacing Dynamics 365 data for operational and executive reportingPlatform Governance & SecurityConfigure Dynamics 365 security model: roles, teams, business units, field‐level security, and record sharing rulesImplement and maintain solution layering, managed/unmanaged solutions, and environment strategy across dev/test/prodEnsure solutions comply with federal security, Section 508 accessibility, and data governance requirementsSupport ATO (Authority to Operate) activities and security documentation for Dynamics 365 deploymentsALM, DevOps & DeliveryManage solution lifecycle using Azure DevOps or GitHub Actions with Power Platform Build Tools for CI/CD pipelinesConduct code reviews, enforce development standards, and maintain solution documentation including technical specs and runbooksSupport testing, UAT coordination, deployment, and post‐go‐live troubleshooting activitiesWork in Agile/Scrum delivery teams — participate in sprint planning, backlog refinement, and demos with stakeholdersStakeholder Engagement & EnablementCollaborate directly with federal stakeholders to gather requirements and translate business processes into Dynamics 365 solutionsMentor junior developers and support citizen developers in extending and maintaining configurationsProduce technical documentation, training materials, and user guides for both technical and non‐technical audiencesExperienceREQUIRED QUALIFICATIONS5+ years of application development experience, with 3+ years focused on Dynamics 365 configuration and customizationHands‐on experience with at least one Dynamics 365 module: Customer Service, Sales, Field Service, or Finance & OperationsStrong proficiency in Dataverse data modeling, security model configuration, and solution architectureDemonstrated experience developing plugins, custom workflow activities, and JavaScript/TypeScript web resourcesExperience with Power Platform ecosystem: Power Apps (Model‐Driven), Power Automate, and Power BI in a Dynamics contextExperience integrating Dynamics 365 with external systems via REST APIs, Azure services, or custom connectorsUnderstanding of Dynamics 365 ALM practices: managed solutions, environment variables, connection references, and CI/CD pipelinesExperience gathering requirements from business stakeholders and translating them into technical designsStrong communication skills with both technical teams and non‐technical federal customersPreferred ExperienceExperience supporting federal or DoD customers with Dynamics 365 implementationsAzure integration services: Logic Apps, Service Bus, Azure Functions, API ManagementExperience with Dynamics 365 Customer Insights, Omnichannel for Customer Service, or Copilot StudioKnowledge of Microsoft 365 integration patterns (Teams, SharePoint, Outlook) with Dynamics 365Power Pages (Portal) development experienceFamiliarity with legacy CRM migration (e.g., Siebel, Salesforce, or custom .NET CRM tools) to Dynamics 365Experience with dual‐write integration between Dynamics 365 CE and Finance & OperationsKnowledge of ITSM concepts and federal IT governance frameworks (ITIL, DHS 4300A)Basic scripting skills: PowerShell, Python, or C# for integration and automation tasksCERTIFICATIONSRequiredMicrosoft Certified: Power Platform FundamentalsMB-210: Dynamics 365 SalesMicrosoft Certified: Dynamics 365 Fundamentals (CRM or ERP)MB-230: Dynamics 365 Customer ServiceMB-240: Dynamics 365 Field ServicePL-400: Power Platform DeveloperAZ-900: Azure FundamentalsPreferredMicrosoft Certified: Power Platform FundamentalsMB-210: Dynamics 365 SalesMicrosoft Certified: Dynamics 365 Fundamentals (CRM or ERP)MB-230: Dynamics 365 Customer ServiceMB-240: Dynamics 365 Field ServicePL-400: Power Platform DeveloperAZ-900: Azure FundamentalsWORK ARRANGEMENTSWe are actively filling multiple Dynamics 365 Developer positions across different work models. Candidates are encouraged to apply regardless of clearance level or location preference — we will match you to the right opening based on your background.Why ImprovixAt Improvix Technologies, we don't just deliver IT solutions — we deliver mission success. Our teams support critical government programs by building secure, innovative, and scalable technology that enables agencies to operate more efficiently and securely.We believe great technology starts with great people. That's why we invest in our employees' growth, well‐being, and long‐term success.Our Benefits IncludeCompetitive compensation and performance‐based incentives401(k) with company matchThreeweeks of paid annual leavethat increases with tenureComprehensive medical, dental, and vision insuranceLife insurance and disability coverageTransit and commuting benefitsProfessional development and paid training opportunitiesAt Improvix, you'll join a collaborative, mission‐focused environment where your expertise drives meaningful impact.Equal Opportunity EmployerImprovix Technologies, Inc. is an Equal Opportunity Employer and is committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.Improvix is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and employment process. If you require assistance or accommodation, please contact our Human Resources team.Security Clearance / Citizenship RequirementsDue to the nature of our government contracts, U.S. citizenship may be required for certain positions, and some roles may require the ability to obtain and maintain a U.S. government security clearance.Pay Transparency StatementIn accordance with applicable laws and regulations, Improvix Technologies will not discharge or otherwise discriminate against employees or applicants for discussing, disclosing, or inquiring about compensation.#J-18808-Ljbffr