Security Officer Dispatch

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.As a **Security Officer Dispatch Coordinator** in **Richmond, VA** , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional in a commercial real estate location, where you will monitor activity, coordinate communications, support access and badge processes, and help address security-related concerns with professionalism. This role offers the chance to deliver outstanding customer service while working with an agile, reliable, and innovative team that puts people first and acts with integrity.**Position Type: Full Time****Pay Rate: $25.85 / Hour****Job Schedule:****Day** **Time**Tue03:00 PM - 11:00 PMWed03:00 PM - 11:00 PMThur03:00 PM - 11:00 PMFri03:00 PM - 11:00 PMSat03:00 PM - 11:00 PM**What You'll Do:**+ Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a commercial real estate location.+ Monitor dispatch communications, receive and document calls for service, and coordinate the timely routing of security-related personnel to incidents, maintenance concerns, and/or priority situations.+ Respond to incidents and critical situations in a calm, problem-solving manner, maintaining clear communication with on-site personnel, property management, and/or first responders as appropriate.+ Track activity logs, incident details, and status updates through dispatch systems and reporting tools, helping to support accurate records and follow-up on security-related concerns.+ Conduct regular and random patrol support through remote monitoring, camera review, and/or coordination with field personnel around the business and perimeter, with working environments and conditions varying by location.**Minimum Requirements:**+ At least 1 year of security-related experience is required.+ Comfort using a computer or tablet is preferred.+ Access control and badge experience is preferred.+ Customer service experience is preferred.+ Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.+ Possess a high school diploma or equivalent.+ As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.+ Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.+ As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.+ A valid driver's license will be required for driving positions only.**Why Join Us:**+ **Smart Tools:** Access to our exclusive technology to view and claim additional shifts to earn more.+ **Career Growth:** Get paid training and access to career growth opportunities.+ **Financial and Health Benefits:** Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.+ **Exclusive Perks:** Enjoy discounts on top brands and services through our Perks Program.**Allied Universal is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com .If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .**Allied Universal is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com .If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .**Job ID:** 2026-1557572**Location:** United States-Virginia-Richmond**Job Category:** Security Officer