Client Human Resources Business Partner
Overview:
In this role you work as a trusted HR consultant for ADP's external clients, applying HR know-how and ADP product expertise to address complex business challenges. You'll build relationships with clients and internal partners, communicating clearly and delivering practical solutions that drive satisfaction and outcomes. The position blends advisory work with hands-on problem-solving in a hybrid setup, offering growth, training, and a collaborative, inclusive culture. Compensation / Benefits Best-in-class benefits start on Day 1Company-paid time off for volunteering Ongoing training and mentorship opportunities Focus on mental health and well-being Career growth opportunities Inclusive culture and belonging
Responsibilities:
- Serve as HR expert for ADP's largest clients and support complex products/technologies
- Research, troubleshoot, and resolve client issues independently
- Proactively train and inform clients on ADP solutions and best practices
- Communicate to exceed client expectations and maintain client satisfaction
- Prioritize, organize, multitask, and provide prompt follow-up to clients
- Interpret business issues and recommend practical solutions to leadership and clients
- Mentor less experienced consultants and share best practices
Key requirements:
- Located in La Palma, CA area with a hybrid work arrangement (3 days in office, 2 days remote)5–8 years of professional consulting or equivalent experience5–8 years in customer service or human resources with proven results
- College degree is not required
- Experience in military service is considered valuable
- Strong interpersonal skills and relationship-building
- Clear, professional written and verbal communication
- Customer service orientation and client focusHR knowledge and expertiseADP product knowledge
- Consulting and problem-solving skills