Program Coordinator (33305) Specialty Factors

The Northern Illinois Center for Nonprofit Excellence is a dynamic community resource and nonprofit corporation focused on promoting, modeling and growing innovation, excellence, and social impact. NICNE is located at NIU Rockford. NICNE has been a part of the Rockford area since 2004. Our reach is deep serving over 3,370 individuals from over 337 organizations in FY26 by providing:Education and TrainingTools and ResourcesConsulting ServicesCollaboration SupportsInitiative LeadershipPosition SummaryThe Northern Illinois Center for Nonprofit Excellence (NICNE) is seeking a full-time employee to coordinate the case management initiative. The in-person position is based in Rockford, Illinois at the NIU-Rockford campus. The employee will be a self-starter coordinating program operations, budgeting and reporting, annual grant review and updating, updating and developing case manager trainings and community resource events, recruiting participants and managing registration, enhancing agency-relations, training and recruiting case management trainers, creating the annual program impact video, designing and implementing a case management conference every three years, and managing the project evaluation process in collaboration with a professional research consultant.Position will coordinate programs and training for diverse professionals and operational oversight of a core program/project budget, reporting, and evaluation.Essential Duties and ResponsibilitiesProject/Initiative Management - 50%Promote training and CoP to targeted nonprofits with case managers.Work with evaluation team to assess results of the initiative.Develop Community of Practice content and engage trainers/speaker.Develop annual budgets.Ensure timely submission of monthly reports and annual program financial reports and outcome summaries.Provide oversight of formal evaluation process in collaboration with professional research consultants.Create annual program impact video.Design, develop and implement the case management conference every three years.Work to keep programs on schedule and within stated budget.Support initiative growth and development.Address initiative inquiries.Engage with IRIS implementation team.Learn IRIS features to educate to case managers, as needed.Promote use of IRIS.Training/Event Management - 30%Plan, implement and evaluate case management trainings.Design and develop internal program evaluation tools.Coordinate Community of Practice events.Determine Community of Practice schedules.Lead RACMI Steering Committee meetings.Stakeholder Relations - 20%Build relationships between case managers, supervisors and agencies.Communicate with RACMI partners and training/CoP participants.Convene organizations and RACMI partners.Engage various partners and stakeholders in identifying training needs.Maintaining and expanding the contact list of human services providers.Building relationships with and between providers/leadership staff.Represent the RACMI and NICNE at various community events.Minimum Required Qualifications (Civil Service)Please see the required Specialty Factors in the Specialty Factors (Civil Service) field below.Bachelor's degree.A total of one (1) year (12 months) in education, training and/or work experience in the area of specialization inherent to the position.Based on position requirements, additional education, training, and/or work experience in the area of specialization inherent to the position, may be required.Note: Master's Degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.Knowledge, Skills, and Abilities (KSAs) (Civil Service)Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effectsKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resourcesSkill in analyzing information and evaluating results to choose the best solution and solve problems.Skill in scheduling events, programs, and activities, as well as the work of others.Skill in oral and written communicationAbility to adjust actions in relation to others' actions.Ability to listen to and understand information and ideas presented through spoken words and sentencesAbility to apply general rules to specific problems to produce answers that make senseAbility to develop goals and plans to prioritize, organize, and accomplish work.Ability to work effectively with staff, the public, and outside constituency groupsAbility to effectively plan, delegate, and supervise the work of others.Ability to utilize various computer software packages, such as Accounting Software, query, etc.Ability to work independently and exercise judgment in order to be able to analyze and investigate a variety of questions or problemsAbility to analyze and develop guidelines, procedures and systemsSpecialty Factors (Civil Service)Bachelor's degree in Human Services or related field.At least three (3) years of experience working with diverse human services agencies within Rockford region.At least three (3) years of experience working with mental health issues in community-based organizations.Preferred Qualifications (Civil Service)Familiarity with human services in region around Rockford, IllinoisExperience coordinating programs, trainings and/or community engagementExperience grant writing, reporting and program evaluationWorking with diverse populationsMinimum Required Qualifications (SPS)N/AAdditional Requirements (SPS)N/APreferred Qualifications (SPS)N/APhysical demands/requirements* General office requirements.* Occasional travel.