Help Desk Manager

Help Desk Manager TS/ SCI Required. Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Help Desk Manager with for a career where your growth is just as important as the mission you support. MEANINGFUL WORK AND PERSONAL IMPACT - As a Help Desk Manager, the work youll do at GDIT will be impactful supporting mission of US Army Intelligence and Security Command (INSCOM). Lead/ Deliver: Manage and oversee all help desk operations, ensuring competent and timely service across all inquiries and issues. Collaborate: Work alongside support teams, system admins, and end users to resolve escalated problems, optimize processes, and recommend technology improvements. Innovate: Develop problem-solving guidelines and streamline help desk systems for continuous improvement in user experience and operational efficiency. RESPONSIBILITIES - Manage all activities related to the staffing, operation, and pe...Help Desk, Manager, Network Operations, Help, Total Rewards, Support