Service Management Developer
Company Summary:
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary:
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities:
Key Responsibilities:
Developing solutions using ServiceNow as the framework
Understand the system scope and objectives
Follows detailed specifications for application builds
Participates in grooming and US creation. Implements User Stories
Responsible for coding, testing, debugging, and creating technical documentation
Technical knowledge and responsibility of all phases of applications systems analysis and programming
Understands the business value or function for which the application is designed
Instructing, directing, and checking the work of other technical team members
Experience with programming languages and databases including J2EE, Scripting, JSON, SQL
Experience building scoped applications
Experience in Integration to other applications
Skills, Experience and Requirements:
Education and Experience:
1+ years development experience in the ServiceNow platform (in Utah or newer versions)
Experience in creating workflows in Flow Designer for catalog items and automation efforts
Working knowledge of TSM & FSM modules
Experience in Portal development
Skills and Qualifications:
Understanding of REST APIs and credential management
Strong understanding of ServiceNow platform components, including Service Catalog, Incident Management, Problem Management, Change Management
Experience with ServiceNow development tools such as Workflow Editor, UI Policy, Business Rules, and Client Scripts
Knowledge of ServiceNow APIs and integration methods (REST, SOAP, JSON, etc.)
Ability to translate business requirements into technical solutions and effectively communicate with stakeholders at different levels
Strong analytical and problem-solving skills with a keen attention to detail
Ability to work both independently and collaboratively in a team environment
Participate in the full software development lifecycle, including design, development, testing, and deployment
Create and maintain technical documentation, including specifications, system design documents, and test plans
Benefits:
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Salary Range: USD $63150.00 - $90000.00 / Year