TECHNICAL WRITER 3
TECHNICAL WRITER 3ISIJP0000396806/07/2021 to 12/31/2021Intuitive Surgical, Inc.1090 Kifer Road, Sunnyvale, California, USA, 94086Description:Roles and Responsibilities:This position has responsibility and authority for:• Work with multiple internal and external affiliate teams, and SMEs to understand networking and cybersecurity documentation requirements• Gather and research the necessary information for documentation creation• Create strong content that fulfills company standards and audience goals• Write detailed, straightforward user guides, installation manuals, integration guides, Statements of Procedure (SOPs). Departmental Operating Procedures (DOPs), Security Policies and test scripts• Perform duty of a Quality Assurance of the documentation prepared by affiliates, distributors and partners• Analyze current content and make improvements as necessary• Write Information Technology Build and Technology standards documentation using ISI approved templates and format.• Develop templates and process to support IT technology and build standards, and Service Design packagesSkill/Job Requirements:• The position requires a four-year degree or equivalent with knowledge in a specialized field such as Engineering or Computer Science• Must have a minimum of 5-8 years of work-related experience with an extensive knowledge in Information Technology and Security structured technical writing• Very strong technical knowledge in the areas servers, networking, storage, cybersecurity and APIs. Ability to use technical products hands-on and document use cases and features• Proven track record of independently handled technical writing assignments• Ability to facilitate technical documentation writing by the company affiliates, distributors and partners. Ability to facilitate test writing by internal project teams.• The ability to quickly learn complex concepts and technologies and clearly explain them to others within the target audience's context• Excellent content planning and organization skills• The ability to fulfill the information design, writing, and editing components of the role• Ability to effectively communicate, build relationships, negotiate and present ideas• Capacity to balance multiple projects at once across multiple teams• Good research skills• Knowledge of current US and International regulations as it pertains to documentation