Customer Service Representative

Customer Service Representative (Aerospace / Industrial)North Richland Hills, TX | Full-TimeSeyTec is seeking an experienced Customer Service Representative with a background in aerospace, distribution, or industrial supply to join our Inside Sales team. This role is critical to supporting key customer accounts, managing vendor relationships, and ensuring seamless execution of customer requirements from quote to delivery.We’re looking for someone who understands the pace, precision, and accountability required in this industry, someone who can step in, own their accounts, and keep things moving.What You’ll DoManage customer accounts and order flow from quoting through fulfillmentEnter and track vendor quotes, proposals, and customer ordersProactively follow up on vendor quote requests and purchase ordersExpedite urgent orders and resolve delivery or supply chain issuesMonitor past due and upcoming purchase orders to ensure on-time deliveryPartner with Program Management to execute customer requirements and timelinesCommunicate risks, delays, and updates clearly to internal teams and customersSupport change orders and documentation updates as neededWhat We’re Looking ForIndustry experience required (aerospace, fasteners, distribution, manufacturing, or similar)Proven background in customer service, inside sales, or account supportStrong working knowledge of Excel and ERP/quoting systems (Pentagon experience is a plus)Ability to manage multiple priorities in a fast-paced, deadline-driven environmentStrong attention to detail with a sense of urgency and ownershipExcellent communication and follow-up skillsWhy SeyTec?At SeyTec, we support some of the most recognized names in aerospace. This isn’t a passive CSR roll, this is a hands-on, high-impact position where your work directly supports mission-critical programs and customer success.