Sales Associate - Garden Center

Job TypePart-timeDescriptionSales AssociateEmployment Type: Temporary or Part TimeSupervisor: Store ManagerJob DescriptionThe Sales Associate is responsible for performing general sales duties in their assigned department but also assisting in other areas of the store as needed. They display a helpful, friendly attitude towards all customers to make Theisen's the Best of the Best in our industry. This involves greeting and assisting customers, helping them to determine correct merchandise for their needs and explaining benefits and features of merchandise. They may also perform general upkeep of the facility and may assist on cash registers.Qualifications3-12 months retail experience preferredValid driver's License with a clean driving recordKey ResponsibilitiesProvide excellent customer serviceApproach customers storewide and ask if help is needed and take them to the location of merchandiseExplain benefits and features of merchandise to customers and suggest add-on merchandiseMaintain general knowledge of all products, may need to have expertise in specific product areasCompute price quotes, order merchandise from order catalog, provide customers with business card with name and contact information, and follow up on customer special ordersAnswer telephone and customer questions within established guidelinesPractice and maintain security measuresCommunicate out-of-stocks using hot sheet/new item requestsUse radios to request additional helpAssist customers with check out and carryoutsMaintain accuracy of shelf tagging, arrange merchandise by shelf label, and set up merchandise displaysReceive merchandise shipments, and check them against receiving reportsRemove merchandise from packaging, match items with stock numbers, and price and tag merchandiseRestock shelves and displays and assemble products as neededProcess Interstore transfersCleaning duties which include but aren't limited to facing merchandise, dusting shelves/displays and merchandise, sweeping and vacuuming, cleaning windows, and emptying trashMaintain cleanliness and merchandising that meets or exceeds the Theisen's Brand requirementsOther tasks as requested by management may include but are not limited to: checking desk/mail box, preparing and participating in physical inventory, unloading warehouse delivery trucks, delivering merchandise to customers, and running cash registersRequired Knowledge, Skills, and AbilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Good customer service skillsBasic math skillsExhibit a high level of integrity and business ethicsAbility to answer phones, and learn cash register functionsFamiliar with forklift and pallet jack operations is preferred but not requiredExcellent verbal communication skillsPossess a positive attitude, good listening skills and an outgoing personalityPhysical DemandsFrequent physical demands include lifting up to 25 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting up to and over 50 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.Work Environment and Working ConditionsWork will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical. Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed.BenefitsPart-Time and Full-Time Eligible:Competitive match on 401KPTOHolidaysBirthday-off with payAssociate discount and many other benefitsCompany Culture and ValuesAt Theisen's, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting Customer First, working together as One Connected Team, and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day.We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen's, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.