Team Leader--Defined Contribution Plan Administration

CPS, Inc.,Staffing and Recruiting Services | CPS, Inc., the leading Retirement industry recruiting firm, is recruiting for a tech-forward, independent TPA that is committed to remaining independent.Team Lead - Defined Contribution PlansIf you’re an experienced Defined Contribution professional who enjoys stepping beyond individual plan work to guide, support, and elevate others, this role offers the chance to do exactly that. We’re looking for someone who brings both technical confidence and a people-centered leadership style—someone who enjoys building strong teams, improving how work gets done, and ensuring clients receive consistently excellent service.As Team Lead - Defined Contribution Plans, you’ll play a key role in shaping how the DC administration function operates day to day. You’ll provide direction and support to a group of Plan Administrators, balance workloads, and help the team navigate complex plan matters. At the same time, you’ll stay connected to the work by managing a select group of plans yourself. This position is ideal for a collaborative leader who values accuracy, accountability, and continuous improvement.What This Role Will Look LikeIn this position, you will:Partner closely with the Head of Administration to keep the Defined Contribution team running smoothlyCoordinate assignments and timelines to align team capacity with client and regulatory deadlinesSupport team members by answering questions, troubleshooting challenges, and offering guidance on more complex plan issuesContribute to refining internal workflows and implementing process enhancements that increase efficiency and reduce frictionHelp onboard and train new hires while encouraging ongoing learning across the teamMaintain involvement in plan administration through a limited client portfolioChampion a supportive, team-oriented environment that reflects a strong commitment to client serviceWhat You’ll Bring to the TeamHow You Approach Your WorkYou take ownership of details and understand that precision mattersYou approach challenges with a solutions-first mindsetYou enjoy sharing your expertise and staying current in a constantly changing industryYou put clients at the center of decision-making and communicationYou’re adaptable, open to change, and comfortable evolving processes when better approaches emergeYour ExperienceAt least two years of retirement plan industry experience, ideally administering small defined contribution plansWorking knowledge of systems such as Pension Pro, DATAIR, and ftwilliam (preferred but not required)Industry credentials such as ASPPA or NIPA—or a strong interest in pursuing themComfort communicating with clients and referral partners about qualified plan conceptsThe ability to juggle multiple responsibilities while meeting firm deadlinesStrong written and verbal communication skills, with the ability to work independently and collaborativelyWhat You Can Expect in ReturnA competitive compensation package, including base pay and performance-based incentivesMedical insurance with employer-paid premiums, plus voluntary dental, vision, and supplemental benefitsInvestment in your professional growth through paid education, credentialing support, and conference opportunitiesGenerous paid time off, beginning with up to 16 days in the first year and increasing over timePaid company holidaysA non-elective profit-sharing planA culture that values balance, planning, and thoughtful workload management—without constant “fire drills”Long-term stability with a leadership team committed to independenceLocation FlexibilityOutstanding remote candidates will be consideredThis role offers more than a title—it’s an opportunity to influence how a team grows, how work gets done, and how clients are supported. If you’re ready to lead with intention and build something meaningful alongside a committed group of professionals, we’d love to hear from you.To apply: sczepiel@cps4jobs.com