Fulfillment Manager

Spee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in standard, next-day, ground delivery. The corporate headquarters and main sort facility is located in St. Cloud, MN. We currently employ over 1,800 employees company wide and over the years we have expanded throughout the Midwest. Job Summary The Fulfillment Manager will oversee and coordinate all essential functions of the distribution center and warehouse staff. Hours and Wages Exempt salary position Starting wage: $70,000-$92,000 based on relevant years of experience, education, certifications, and comparison to other employees already in this role Duties and Responsibilities Oversee the day-to-day operations of the fulfillment center, including scheduling, warehouse staff, and shipping and receiving Measure productivity by analyzing performance data, financial data, and activity reports Ensure customer complaints are investigated and resolved Conduct performance evaluations that are timely and constructive Collaborate with department heads to coordinate production, sales, record controls, and purchasing Forecast peak delivery periods and issue appropriate work assignments Monitor inventory levels, ensure stock availability, minimize costs, and meet compliance standards Streamline logistics for cost-effectiveness and efficiency in warehouse operations Ensure compliance with industry regulations, safety standards, and quality guidelines Lead weekly meetings and communicate goals and assignments Handle and participate in investigating employee concerns Identify and escalate all operational concerns to appropriate management Determine labor needs to meet production goals Hire, train, discipline, and onboard new staff Periodic travel may be required Perform other related duties as assigned Skills and Abilities Ability to manage and coordinate a variety of shipping methods Excellent communication and interpersonal skills Strong analytical and problem-solving skills Strong supervisory and leadership skills Thorough understanding of applicable federal, state, local and company safety policies Proficient with Microsoft Office Suite or related software Education and Experience At least 21 years of age High school diploma or equivalent required Bachelor's degree in Business Management, Operations Management, Supply Chain Management, Logistics or related field preferred 3+ years of experience in distribution or transportation industry preferred Must hold or obtain a valid forklift certification Must hold a valid CDL Class A driver's license OR successfully complete Company paid CDL training program Physical Requirements Ability to pass a DOT physical exam Ability to lift up to 50 pounds repetitively and up to 100 pounds occasionally Ability to bend, lift, twist, carry, and slide freight in the warehouse Prolonged periods of sitting at a desk and working on a computer Ability to work with all types to freight which include, but are not limited to hazardous material, perishable food and alcohol, firearms, ammunition, and live animals Benefits Health Insurance, Dental Insurance, Life Insurance, Paid Time Off (PTO), Employee Assistance Program, 401(k) Plan, Quarterly Bonuses, and more. EEO and Affirmative Action Statement Spee Dee Delivery Service, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or protected Veteran status.