Residential Electrical Service & Growth Manager
Job Description
Elemental Commercial ServicesLocation: Denver Metro Area, ColoradoTake the next step in your career now, scroll down to read the full role description and make your application.Employment Type: Full-Time Leadership PositionCompensation: $65,000–$80,000 Base Salary + Performance Bonuses + Growth IncentivesHelp Build Colorado's Next Premier Residential Electrical Service DivisionElemental Commercial Services is seeking an ambitious, customer-focused Residential Service & Growth Manager to help expand and scale our growing residential electrical services business.This is not a traditional service manager role.We are looking for a builder—someone who enjoys creating relationships, generating revenue, solving customer problems, and helping grow a service business. The successful candidate will leverage Elemental's existing customer base, marketing investments, technology platforms, and operational infrastructure while bringing their own network and customer relationships to accelerate growth.This role offers a unique opportunity to join an established company while helping build a scalable residential service division with significant long-term growth potential.About Elemental Commercial ServicesElemental Commercial Services is an established Colorado electrical contractor serving commercial and residential customers throughout the Denver Metro Area.We have invested in the infrastructure necessary to support growth, including:ServiceTitanPodium Communications PlatformHubSpot CRMScheduling ProEstablished Customer BaseDigital Marketing ProgramsOperational Support SystemsOur objective is to build a best-in-class residential service organization focused on exceptional customer experience, recurring revenue, operational excellence, and long-term customer relationships.Position SummaryThe Residential Service & Growth Manager will be responsible for growing residential service revenue, developing customer relationships, supporting service operations, driving recurring revenue initiatives, and helping establish the systems and processes necessary to scale the division.This position is ideal for a licensed Residential Wireman who enjoys working directly with customers, building referral networks, developing business opportunities, and helping grow a company.Schedule RequirementsResidential service demand is highest during evenings and weekends.The successful candidate must be available to work:Required DaysFridaySaturdaySundayA flexible workweek will be structured around these required operating days.Examples may include:Friday through TuesdayThursday through MondaySchedule will be designed to maximize customer responsiveness while maintaining work-life flexibility.Primary ResponsibilitiesBusiness Development & Revenue GrowthGrow residential service revenueDevelop and expand referral relationshipsGenerate repeat business opportunitiesBuild relationships with homeowners, property managers, realtors, and community contactsLeverage personal customer relationships to drive new businessSupport local networking and business development effortsCustomer ExperienceServe as a primary point of contact for residential customersConduct customer consultationsEvaluate customer needs and service opportunitiesBuild long-term customer relationshipsResolve customer concerns professionallyService OperationsCoordinate residential service activitiesSupport scheduling and dispatch operationsImprove booking conversion ratesIncrease average service ticket valuesMonitor service performance metricsImprove operational efficiencyMembership & Recurring Revenue ProgramsPromote customer membership enrollmentIncrease customer retentionSupport recurring revenue initiativesStrengthen customer lifetime valueTeam DevelopmentAssist with recruiting and onboarding future service personnelSupport training initiativesPromote accountability and customer service excellenceTechnology UtilizationServiceTitanPodiumHubSpotScheduling ProCustomer communication platformsQualificationsRequiredColorado Residential Wireman LicenseMinimum 3 years residential electrical service experienceStrong customer service and communication skillsProven ability to build customer relationshipsStrong organizational and problem-solving abilitiesValid Colorado Driver's LicensePreferredExisting residential customer relationshipsEstablished referral networkServiceTitan experienceResidential sales experienceProperty management relationshipsRealtor relationshipsSmall business networking experienceWhat We're Looking ForThe ideal candidate:Thinks like an entrepreneurUnderstands customer serviceEnjoys building relationshipsTakes ownership of resultsUnderstands residential service workWants to help build something larger than themselvesBrings existing customer and referral relationships that can contribute to immediate growthWe are not looking for someone who simply wants to manage a schedule.We are looking for someone who wants to help build a division.Compensation PackageBase Salary$65,000–$80,000Based on experience, licensing, leadership ability, and demonstrated growth potential.Performance Incentive ProgramNew Revenue Growth BonusEarn a percentage of residential service revenue generated from personally developed customer relationships and referral sources.Membership Growth BonusBonuses paid upon achieving recurring customer membership milestones.Quarterly Growth BonusBased on:Revenue growthGross profit performanceCustomer retentionNew customer acquisitionCustomer Experience BonusBased on:Online reviewsCustomer satisfactionRepeat business metricsAdvancement OpportunityAs the residential division grows, opportunities may include:Residential Service ManagerResidential Operations ManagerDivision LeaderProfit Participation OpportunitiesSenior Leadership RolesThis role is intended for an individual who wants to grow with the company and help create a scalable, customer-focused residential service platform.Why Join Elemental Commercial Services?Established company with growth trajectoryExisting service revenue platformStrong technology infrastructureMarketing support already in placeOpportunity to build a divisionLeadership visibilityPerformance-based advancementAbility to make a meaningful impact on company growthIf you are a licensed Residential Wireman who enjoys building relationships, generating business, serving customers, and helping grow a company, we encourage you to apply. xmcpwfuJoin Elemental Commercial Services and help build the future of residential electrical services in Colorado.Powered by JazzHRKW2Dlhmy4N