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Senior HVAC/R Service Technician
Baltimore, MDMarch 25th, 2026
Overview: What we offerWHY COOLSYS?At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America's Greatest Workplaces! As a large company serving diverse customers, we invest in our team with:Competitive Compensation:$28-$46/hrOngoing Education & Training:Access to state-of-the-art facilities and paid online training.Comprehensive Benefits:Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match.Year-Round, Diverse Work:Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing.Extra Perks:Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more.Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry!Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES· Provides expert service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, electrical and mechanical control devices in a safe, efficient and timely manner that exceeds the customer's expectations.· Provides expert repair work on refrigeration, heating and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors in a safe and timely manner.· Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base.· Provides department support by processing job tickets, work orders to the necessary department in a timely manner.· Provides necessary training to new or less qualified technicians as needed.· Maintains proper truck inventory continuously and drives company vehicle in a safe manner.· Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).· Performs other duties as assigned.Qualifications: JOB REQUIREMENTSEducation / Training· High school diploma, GED, or completion from trade program or technical school, required.· Must have a valid CFC certificate.· All required safety certifications.Work Experience / Skills· 6+ years' experience in commercial HVAC, refrigeration, ice machine and gas furnace required.· Experience working on refrigeration equipment in convenience and supermarket stores.· Expert knowledge of refrigeration, HVAC, ice machines, gas furnaces, and electrical.· Expert knowledge of single systems, rack systems, display cases and walk-in boxes.· Ability to troubleshoot and repair computer controls.· Good mechanical skills.· Good communication skills and the ability to build strong relationships with customers, and management.· Good driving record.· Valid driver's license required at all times.· Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.· Ability to use typical business tools including E-Mail, Word, Excel, etc.PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work EnvironmentThis job typically operates in convenience stores, grocery stores, food service and/or construction environment with need to work at heights from ladders and/or Scissor lifts. Mechanical rooms can have elevated noise levels. The position regularly works near/with refrigeration/HVAC equipment that can expose the workers to extreme cold from refrigerant and high heat from brazing operations. This role routinely works in outside conditions that include inclement weather, heat and humidity, and exposure to dust. These conditions require employees to use the correct PPE and safe work practices.Physical DemandsThis position is very active and requires excellent stamina to perform strenuous physical labor under adverse field conditions. Employees are regularly required to walk and stand for long periods, hear, drive, sit, bend, kneel, stoop, crouch, crawl, climb, use hands and fingers, and lift and/or move up to 25 pounds, occasionally up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focusJoin Us: Today, there are 27 different companies that make up the CoolSys family of brandsOur valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on Facebookand XCoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems
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