Patient Financial Rep.

Patient Financial Services Representative (Remote) Contract Opportunity | Healthcare Revenue Cycle Start Date: 4/20/26Please Note: This is a 3-month contracted assignment, it could go for longer if necessary About The Company Our client is a mission‑driven healthcare organization focused on expanding access to care while delivering a transparent, patient‑centered financial experience. With an emphasis on operational excellence, collaboration, and continuous improvement, the organization supports patients and providers through modern revenue cycle practices—all within a fully remote, team‑oriented work environment. Position Overview The Patient Financial Services Representative plays a critical role in supporting patients throughout their financial journey. This role combines healthcare billing expertise, patient advocacy, and customer service to help patients understand insurance coverage, payment options, and available financial assistance—while ensuring accurate billing, timely collections, and regulatory compliance.This is an ideal opportunity for experienced revenue cycle professionals who are passionate about patient experience and thrive in a remote, fast‑paced healthcare environment. Key Responsibilities Serve as the primary point of contact for patients regarding billing inquiries, insurance coverage, payment options, and financial responsibilityResearch and resolve complex billing issues by reviewing account histories and collaborating with internal teamsProcess patient payments and document all interactions accurately in the EMR systemProactively contact patients regarding outstanding balances and negotiate appropriate payment arrangementsMonitor self‑pay accounts and follow up on delinquent balancesIdentify and resolve billing discrepancies that impact patient balances or payment delaysConduct financial assessments and administer internal financial assistance or charity care programsScreen patients for eligibility in government programs (e.g., Medicaid, Medicare) and assist with applicationsCalculate and communicate patient financial responsibility estimates prior to servicesCollaborate with clinical and operational teams to remove financial barriers to careStay current on healthcare billing regulations and payer guidelinesContribute to performance goals related to collections, patient satisfaction, and account resolutionParticipate in process improvement initiatives and remain cross‑trained for revenue cycle support coveragePerform additional duties as assigned Qualifications Associate’s degree in Healthcare Administration, Finance, or a related field2+ years of experience in healthcare revenue cycle billing or patient financial servicesStrong knowledge of medical terminology, billing workflows, and insurance conceptsWorking knowledge of Medicaid and Medicare programsProficiency with healthcare billing systems and Microsoft Office (Excel required)Strong understanding of HIPAA and patient confidentiality requirementsExcellent communication skills with the ability to handle sensitive financial discussions professionally and empatheticallyHigh attention to detail with strong organizational and time‑management skillsAbility to work independently while collaborating effectively with cross‑functional teams Work Environment 100% RemoteMust have a quiet, private workspace to maintain HIPAA compliance Compensation Pay Rate: $22.00 – $26.00 per hourOvertime: Paid at 1.5xContract Length: 3 months Benefits (Eligibility Requirements Apply) Medical, dental, and vision coverage401(k) retirement plan (pre‑tax and Roth options)Life insurance and AD&DShort‑ and long‑term disabilityHealth Savings Account (HSA)Employee Assistance Program (EAP)Paid time off and leave options Why This Opportunity Fully remote work with schedule flexibilitySupportive, collaborative team cultureMeaningful, patient‑focused workOpportunity to apply advanced revenue cycle expertiseCompetitive hourly pay and benefits Job Type & Location This is a Contract position based out of Boise, ID. Pay And Benefits The pay range for this position is $22.00 - $26.00/hr. Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Apr 10, 2026.h4>About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems And TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.