HUMAN SERVICES DIRECTOR

DescriptionSIHB Core Competencies Core Competencies are foundational commitments and skills that all SIHB staff are expected to develop. These competencies define common measures for performance that are applied to every role in the organization. Commitment to Indigenous and Organizational Values: Everything we do at SIHB is centered on Traditional Indian Medicine. It is our responsibility to maintain cultural integrity in all that we do. Accountability: All employees of SIHB effectively manage their own work and the workof their teams. We take ownership of our actions and decisions. We all strive to deliver the highest quality work and care, while respecting our teammates and relatives. Collaboration: SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values and Theory of Change. Communication: We practice effective and clear communication with staff, relatives, teams and community. We demonstrate empathy among each other and with those we serve, and transparency in our decision making. Customer Service Orientation: All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best. Position Summary: The Human Services Program Director (HSPD) provides leadership, supervision and oversight for the Seattle Indian Health Board's Human Services programs. The HSPD is responsible for direct supervision/professional development of the Human Services Program Admin, fostering collaboration between programs, maximizing the use of project funds, monitoring and evaluating program progress and outcomes. The HSPD reports directly to the Associate Behavioral Health Officer and will work closely with them to plan and execute program development strategies that align with SIHB's mission, vision, values, and indigenous informed systems of care. The HSPD is focused on growth and expansion of Human Services and responsible for supporting the integration of Human Services into SIHB's model of care. This requires innovative thinking, strong communication, facilitation, and organization skills. The HSPD has a core responsibility in SIHB's movement toward full integration of services. In addition, the HSPD will actively participate in program and fund development to expand and grow services based upon the outcomes of the Community Needs Assessment. The HSPD is also integral to centering all programs in AI/AN Traditional and Cultural practices. Organizational Structure/Reporting Relationships: This position reports directly to the Associate Behavioral Health Officer and is a member of the Human Services Team and will supervise Human Services Program Administrator. Organizational Responsibilities Hold Indigenous values and practices with respect and integrity Hold yourself accountable to the highest standard by being resourceful, innovative, creative and solutions-oriented Actively participate in organizational activities with the understanding that success is achieved through teamwork. Recognize that communication is central to the organization's success and actively champion your words and actions to maintain respect for others, encourage constructive feedback, be open to share laughter and acknowledge differences in skills and opinions, all while keeping others' best intentions in mind. At SIHB, we refer to our customers as Relatives. Our Relatives come first and deserve the best. Serve the needs of our Relatives first by delivering the highest quality, professional, responsive and innovative care. Job Responsibilities Recruit, develop and retain program staff through active leadership and effective supervision. Provide leadership to ensure collaboration among Human Services programs, i.e., homelessness investment, gender based, domestic violence and sexual assault services and other divisional programs, i.e., elders, Traditional Indian Medicine. Support divisional leadership in implementing the vision and goals for Human Services and solidifying their alignment with SIHB's Mission, Vision, Values, and indigenous knowledge systems of care. Produce regular status and outcome reports that demonstrate continual improvement for Human Services programs, initiatives, and projects. Ensure appropriate and timely use of grant dollars for all Human Services programs. Responsible for grants/contract compliance for Human Services. Carry out program direction duties, i.e., assist grants and contracts department in the preparation and monitoring of budgets, reporting, program strategic planning and resource development. Regularly monitor, document, and evaluate program elements to ensure performance standards/requirements are met. Maintain files and data-reporting systems to support related program analysis on regular, defined intervals. Support Traditional Health integration to achieve the overall division goals and objectives. Work and communicate inter-departmentally to ensure integration of services across departments. Actively participate in division leadership team meetings. Actively participate in internal quality-improvement teams and work with members proactively to drive quality-improvement initiatives in accordance with the mission and strategic goals of the organization, federal/state/local laws and regulations, and accreditation standards. Serve as program representative of Human Services at external community meetings and events and internally at division leadership team meetings and inter-departmental committees. At all times, demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients/patients and the community. Promote the organizations vision, mission, and values at all levels. Manage and oversee special projects as designated. Other job-related duties as assigned. RequirementsRequired Background Qualifications Able to work in an environment that consistently promotes and practices AI/AN Traditional Medicine. Valid Washington State driver's license. Education: Bachelor's degree in Psychology, Organizational Leadership, Public Health, social or health sciences, or related field. Master's degree is preferred. Experience: 4-6 years' experience in developing and managing direct services programs. Work Environment: Office hours are 8-5, Monday through Friday with occasional extra hours for events or to meet deadlines. This position is not eligible for remote work.