Process Engineer

ControlRooms.ai is hiring a Process Engineer with hands-on plant operations experience to join our Process Engineering team, supporting industrial customers around the world. This is a fully remote role, and ControlRooms.ai operates as a remote-first company.This role is ideal for a process engineer, operations engineer, or production engineer who has worked in operating plants and is interested in applying AI and machine learning software to improve real-world industrial performance.Experience in refining is preferred. We also value experience in other large-scale industrial operations, including ammonia production, LNG, and polyethylene or other petrochemical plants.This is a customer-facing role for someone who enjoys troubleshooting, understands how plants actually operate, and has an affinity for modern software, data, and emerging technologies.ResponsibilitiesSupport deployment, validation, and tuning of AI/ML-driven alerts and diagnostic insights for operating plantsAnalyze plant operating data to identify abnormal conditions, alarm patterns, and root causesCollaborate closely with customer-facing teams to ensure models reflect real plant behaviorImprove plant troubleshooting and reliability by reducing mean time to detection (MTTD) and mean time to resolution (MTTR)Act as a technical partner to customers, translating operational knowledge into practical, data-driven insightsParticipate in occasional domestic and international travel to customer sites as needed (generally less than 25% travel)Qualifications2+ years of experience in process engineering, operations engineering, or production engineering (5+ years preferred)Hands-on experience in industrial plant operations, including refineries, ammonia plants, LNG facilities, polyethylene, or other continuous-process operationsComfortable working directly with customers and communicating technical concepts clearlyDemonstrated curiosity or interest in industrial software, analytics, AI, or machine learningB.S. in Chemical Engineering preferred, but not required depending on depth and relevance of experienceWhy Join ControlRooms.ai?ControlRooms.ai builds cutting-edge AI and machine learning software for industrial operations. Our platform is deployed at complex plants globally and is helping customers unlock millions of dollars in value through improved reliability, faster troubleshooting, and better operational decision-making.You’ll join a fast-scaling, highly technical, remote-first team working at the intersection of process engineering, data, and modern software. This role offers the opportunity to apply real plant experience to high-impact ML products, influence how the platform evolves, and help bring advanced AI capabilities into industrial environments that are rapidly adopting them.ControlRooms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, or disabilityYou must be authorized to work in the country in which you reside. ControlRooms does not sponsor (H-1B) work visas.