AI-Driven Technical Support Engineer
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Vim is seeking a hands-on technology support specialist in New York to lead Tier 2 support for critical technical issues affecting healthcare providers. This role focuses on utilizing AI as a primary tool to enhance workflows and troubleshoot complex challenges encountered by users. You will build a sustainable support framework, coach Tier 1 staff, and ensure timely resolutions that directly influence patient outcomes. The position offers competitive compensation, including equity and benefits like unlimited PTO and health coverage.
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