General Manager

Who We Are: Playa Bowls is New Jersey’s Original Acai Shop™, and our mission is to bring super fruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into 100+ stores, thousands of employees, and a mission to lead communities in healthy, sustainable living.Location: University Circle Uptown District (Store Opening Soon)What We Offer:Competitive pay: We offer competitive base pay and bonus incentiveEmployee Benefits: We offer Vision, Dental, and Health benefitsAdvancement Opportunity: Our Playa Bowls training program will allow you to develop your skills and grow in your career! Fun Environment: We are always dancing, smiling & having lots of fun! Who You Are:You’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As the General Manager, you will be doing a variety of tasks include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you! What You’ll Do:Lead daily restaurant operations, including food quality, service standards, cleanliness, opening/closing procedures, and guest experience.Hire, train, schedule, coach, and evaluate team members while maintaining proper staffing and labor control.Monitor food preparation, portioning, presentation, inventory, ordering, deliveries, and overall product consistency.Manage cash handling, POS operations, deposits, budgets, timesheets, records, reports, and required documentation.Ensure compliance with Company standards, health, fire, sanitation, safety, and maintenance requirements.Resolve guest complaints, employee issues, equipment needs, vendor services, and operational problems as they arise.Identify ways to improve service, efficiency, performance, safety, and overall store operations.Support the team with food prep, service, stocking, cleaning, and other hands-on duties when needed.What You’ll Bring:Previous restaurant management experience; chain restaurant experience preferred.Strong leadership, communication, coaching, and customer service skills.Working knowledge of scheduling, labor control, inventory, ordering, cash handling, and POS systems.Ability to manage staff performance, resolve issues, and maintain a positive team culture.Understanding of food safety, sanitation, equipment maintenance, and operational compliance.Strong problem-solving, organization, basic math, and decision-making skills.Essential Physical Functions:Must be able to remain in a stationary position for prolonged periods of timeMust be able to lift or otherwise move 25-40 pounds occasionallyMust be able to retrieve items from high and low shelving, the fridge/freezer, and under counters.Requirements:Must pass the required PB Food Safety certification requirement within 3 months of employment.Must complete both virtual and in-person training at the corporate location in New Jersey prior to the store opening. Meet business goals set out by the company in key metricsMust work a minimum of 40 hours a week, including weekends and holidays but expected to work as the business dictates