Training System Specialist I

Description:Training System SpecialistType of Position: Contingent Role (There is a possiblity for conversion after one year of working as a contingent.)Shift: Monday - Friday 9:00 a.m. - 5:00 p.m., but can vary if neededPosition is a hybrid role: 2 days on site and 3 days WFHDescription:Serves as a learning management system (Cornerstone, SuccessFactors, EdCast) point of contact for Commercial Education. Consults and collaborates with Commercial Education Leaders, Trainer/Designers, Developers, and others as needed. Consults on all Learning System topics associated with training processes, support and execution of training requests. Proficient in LMS administrative transactions to ensure training requirements are aligned with processes and documentation. Partners with Manager and others within CommEd Enablement and Technology as needed for additional guidance on Course Administration processes, global standards and issue resolution and escalation, when required.Promotes best practice approaches for training execution and course administration aligned with global standards to ensure effective and efficient training that drives compliance and role requirements. Responsible for maintaining and continuously improving the quality system and achieving objectives through daily actions for learning and the learning management system.Responsibilities:Expert in learning management systems (Cornerstone, Success Factors) administrative transactionsKey Commercial Education contact for learning management systemsCollaborates effectively with Commercial Education Leaders, Project Managers, Trainer/Designers, field personnel, Enablement and Technology and others as needed, ensuring a high level of customer serviceUnderstands the business goals for learning for the assigned area of businessPromotes best practice approaches aligned to Commercial Education stakeholders that ensures effective and efficient consumption of training in learning management systems as well as excellent Coordination between all areas within and outside of Commercial Education as necessaryProvides technical advice and guidance for how to implement training in each LMS as necessaryWorks on simple to complex learning requests as submitted within TeamZone (ServiceNow), with independent actionAssists with LMS learning questions and/or reportingProvides LMS information and/or analysis, as requiredSkills:Associates degree or equivalent with 3+ years experienceProficient Cornerstone, and/or SuccessFactors administrative knowledge Planned office work locationAdditional Details Planned office work location : (No Value)Does On Call apply for this position? : No