Mall Maintenance Technician

FACE Culture:All Team Members of FACE are expected to support the brand through active engagement in our core values:Faith: being confident in one anotherAttitude: responding positively regardless of circumstancesConsistency: doing what is expected everydayExcellence: pursuing my personal bestThe Maintenance Technician is responsible for the overall maintenance, repair, and operational efficiency of the mall's facilities and equipment. This role ensures a safe, clean, and fully functional environment for tenants, customers, and staff. The technician performs preventative maintenance, responds to repair requests, and supports daily facility operations.Key ResponsibilitiesGeneral Maintenance:Perform routine inspections of building systems including HVAC, plumbing, electrical, lighting, and mechanical systems.Complete preventative maintenance tasks according to schedule.Troubleshoot and repair facility equipment and building components.Replace lighting, ceiling tiles, flooring, fixtures, and hardware as needed.Maintain common areas, restrooms, food court areas, and exterior grounds.Electrical & Mechanical:Diagnose and repair minor electrical issues (outlets, breakers, lighting systems).Assist with HVAC system monitoring and minor repairs.Maintain (in coordination with contracted vendors) automatic doors.Monitor fire alarm and sprinkler systems.Safety & Compliance:Ensure compliance with local safety codes and regulations.Conduct safety inspections and report hazards.Respond promptly to emergency maintenance situations.Maintain proper documentation of repairs and inspections.Tenant & Customer Support:Respond to tenant service requests in a timely manner.Coordinate with external contractors and service providers when necessary.Maintain professional communication with tenants and mall management.Grounds & Exterior Maintenance:Assist with parking lot upkeep and exterior lighting.Support seasonal tasks (e.g., snow removal, storm preparation).Ensure waste disposal areas are clean and properly maintained.QualificationsHigh school diploma or equivalent required.Must be at least 18 years of age or olderMust have a valid Driver's License Technical certification in electrical, HVAC, or related field preferred.2+ years of maintenance experience in commercial or retail facilities preferred.Basic knowledge of electrical, plumbing, HVAC, and mechanical systems.Ability to read blueprints and technical manuals is a plus.Strong troubleshooting and problem-solving skills.Skills & CompetenciesStrong attention to detailAbility to work independently and as part of a teamGood communication and customer service skillsTime management and ability to prioritize tasksPhysically capable of lifting up to 50 lbs, climbing ladders, and standing for extended periodsMust not have a fear of heightsAbility to access and maneuver in confined spacesWork EnvironmentIndoor and outdoor work environmentVarious weather conditionsMay require evening, weekend, and holiday shiftsOn-call availability may be required for emergenciesTravel Requirements:Travel within Myrtle Beach Market as needed and regularlyEqual Opportunity EmployerBackground Check RequiredFACE Participates in E-VerifyEqual Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.