EXECUTIVE OFFICER, OPERATIONS ADMINISTRATION (OPERATIONAL OVERSIGHT AND DEVELOPMENT)

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. DescriptionProvides executive direction to the mission, goals, and objectives of transit operations administration by providing oversight and analysis in support of Metro-wide operational strategies and programs.Recruitment Timeline: Interviews are projected to be scheduled for the week of June 1, 2026. This date is subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.Examples of DutiesDirects the administration of overall policies, programs, and Board relationship for Operations by establishing goals and major priorities, and developing strategies for and resolutions to major issuesProvides direction and management to the business unit's Administration and Financial services group, including the Central Oversight and Analysis unitAdvises the Chief Operations Officer on transit business related matters; formulates policy recommendations for Metro Board of Directors, and attends Board meetings; prepares monthly agendas for committee meetingsWorks with outside agencies and policy makers to secure support for programs and creates partnerships; chairs and serves as a member of inter-departmental and inter-agency committeesDevelops Operations annual budgets, both operating and capital, to ensure compliance with agency's goals, adherence to policies and procedures, and meeting of service needsParticipates in bargaining unit negotiationsComplies with Metro's efficient and effective bill paying standards to ensure project and cost center invoices are paid in a timely mannerReviews unit performance against goals and takes necessary management actions to address deviationsOversees and reviews funding applications for various programsEnsures cooperation and coordination among departments to achieve agency-wide goals and objectivesRepresents Metro in meetings and conferences with public agencies, the private sector, public and corporate officials, and the general publicDirects studies, investigations, and analyses; presents oral and written reports of findings and recommendationsMaintains and updates long-range staffing plans, resource needs, and contingencies to support Metro operationsPrepares and presents reports to executive and management staff, the Board of Directors, and outside agenciesManages transitional duty program and employees for the agencyOversees contract services staff and manages contractsSupervises, trains, mentors, and motivates assigned staffCommunicates Metro's safety vision and goals; oversees the implementation of agency and departmental safety rules, policies, and procedures; and maintains accountability for the safety performance of all assigned employeesMinimum QualificationsMay be required to perform other related job dutiesRequiredA combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:EducationBachelor's Degree in Business, Public Administration, Transportation Planning, or a related field; Master's Degree in a related field preferredExperienceEight years of relevant senior management-level experience in business operations in a public or private environment or other comparable transit organizationCertifications/Licenses/Special RequirementsA valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functionsPreferred QualificationsPreferred QualificationsPreferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications:Experience preparing and managing annual operating and capital budgetsExperience analyzing, managing, and improving budget variance performanceExperience overseeing planning, application, monitorization, and administration of grants to support Operations’ eligible State of Good Repair ProjectsExperience collaborating with Talent Acquisition to fill high volume union represented recruitmentsExperience developing short and long-range strategic financial plans for state of good repair Capital ProgramsEssential KnowledgeKnowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)Theories, principles, and practices of transportation operations and program areasApplicable local, state, and federal laws, rules, and regulationsAdministrative principles and methods, including goal setting, program and budget development and implementationPublic administrationCapital and operating budgetsSocial, political, and environmental issues influencing transportation programsModern management theorySkill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)Planning, organizing, and controlling the integrated work of a multi-tiered organizational unit in providing transit operations, services, and programsDeveloping and implementing objectives, policies, procedures, work standards, and internal controlsManaging multiple projects and staff to ensure that strategic goals are being achievedAnalyzing situations, identifying problems, implementing solutions, and evaluating outcomesExercising sound judgment and creativity in making high-level decisionsCommunicating effectively orally and in writingPreparing comprehensive reports and correspondenceInteracting professionally with various levels of Metro employees, outside representatives, and public officialsAbility to (defined as a present competence to perform an observable behavior or produce an observable result)Establish and maintain cooperative working relationshipsUnderstand, interpret, and apply laws, rules, regulations, policies, procedures, budgets, contracts, and labor/management agreementsRepresent Metro before elected officials and the publicRead, write, speak, and understand EnglishSpecial Conditions: This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirementsThe physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this jobMetro provides reasonable accommodation to enable individuals with disabilities to perform the essential functionsThis classification is at-will, and the incumbent serves at the pleasure of the hiring authorityContributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out Working ConditionsTypical office situationClose exposure to computer monitors and video screenPhysical Effort RequiredSitting at a desk or tableOperate a telephone or other telecommunications device and communicate through the mediumType and use a keyboard and mouse to perform necessary computer-based functionsCommunicating through speech in the English language requiredOMMetro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.Selection ProcedureApplicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.Application ProcedureTo apply, visit Metro's website at www.metro.net and complete an online Employment Application.Computers are available to complete online Employment Applications at the following Metro locations:METRO Headquarters, Employment OfficeOne Gateway PlazaLos Angeles, CA 90012Open: Monday through Friday, 8am-4pm(Closed Sat & Sun) Metro Talent Hub8501 S. Evermont PlaceLos Angeles, CA 90044Open: Monday through Friday, 9am-5pm(Closed Sat & Sun)East Los Angeles Customer Center4501 B Whittier BlvdLos Angeles, CA 90022Open: Tuesday through Saturday, 10am to 6pm(Closed Sun & Mon) Wilshire/Vermont Customer Center3183 Wilshire Blvd, Ste 174Los Angeles, CA 90010Open: Monday through Friday, 10am-6pm(Closed Sat & Sun) Rosa Parks Customer CenterWillowbrook/Rosa Parks Station11720 Wilmington AveLos Angeles, CA 90059Open: Monday through Friday, 6am to 6:30pm(Closed Sat & Sun) Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.