Office Manager

DescriptionRSM's unique approach develops critical thinking and has built excellence in math since 1997. Recently featured by NPR and the Atlantic magazine as one of the players in the "Math Revolution" and ranked one of the best schools in the world by the Johns Hopkins Center for Talented Youth, RSM helps children of all levels build a solid math foundation and develop their critical-thinking and problem-solving skills. For nearly two decades, RSM students have consistently achieved remarkable scores on standardized tests and in national and international math competitions, although attaining top test scores is just one of the benefits of our program. RSM helps students of all levels become more confident in math and develop a deeper understanding of the subject.RSM is growing and looking to hire an Office Manager in our Avon, CT school. The Office Manager is the operational backbone of the campus and plays a critical role in delivering an exceptional parent experience while ensuring smooth, efficient internal operations. This role requires strong organizational skills, attention to detail, proactive communication, and the ability to manage multiple priorities in a fast-paced academic environment.The ideal candidate is proactive, calm under pressure, highly organized, and deeply service-oriented. They take ownership of operational details while maintaining a welcoming, professional environment for families and staff. They anticipate needs, solve problems quickly, and ensure systems run smoothly so that the academic team can focus on instruction.Key ResponsibilitiesServe as the first point of contact for families, ensuring a warm, professional, and responsive experienceSupervise and support front desk staff responsible for handling incoming callsMaintain phone and email response standards to ensure timely and clear communicationOversee the enrollment and evaluation pipeline, ensuring follow-through and clean handoffsMaintain strong, consistent communication with the Principal regarding parent concerns and updatesManage dismissal flow and ensure safety protocols are executed consistently and effectivelyEnsure scheduling accuracy across classes, rooms, and staff assignmentsOversee Blackbaud follow-ups and system updatesTrack and monitor student attendanceReview and verify teacher timecards for accuracyConsolidate and reconcile the Principal's credit card expensesMaintain organization of office supplies, instructional materials, and inventoryExecute logistics for competitions, parent events, and academic programsConfirm vendors and manage event coordination detailsTrack and manage RSVP listsTrack competition results and ensure timely entry of scores and follow-upsQualificationsBachelor's degree or equivalent experience1-3 years of office management or administrative experienceExcellent computer skills, including Microsoft Office (Excel, Word, PowerPoint)Ability to learn new systems and software quicklyStrong written and verbal communication skillsExceptional organizational and time management skillsDetail-oriented with strong problem-solving abilityCustomer-service mindset with strong listening skillsAbility to handle confidential information professionallyBenefits:RSM offers a comprehensive benefits package to eligible employees to support your health, well-being, and financial future. Our benefits include:Medical Insurance: Access to medical plans to fit your needs.Dental Insurance: Comprehensive dental coverage.401(k) Retirement Plan: Save for your future with a company-matched 401(k)plan.Pre-tax Savings: Take advantage of pre-tax savings options for eligible expenses, including health and dependent care.RSM Tuition Discount: Enjoy discounted tuition for your eligible dependents for RSM classes.