Residential Coordinator Assistant-2

Job Description Job Title: Residential Coordinator Assistant-2 Location: Farmington, MO Employment Type: Full-time Job Summary Join a compassionate, mission-driven team dedicated to creating safe, therapeutic environments where individuals can focus on recovery and growth. As a Residential Coordinator Assistant-2, you'll play a vital role in supporting clients and the clinical team by modeling positive behavior, ensuring safety, and fostering a structured, supportive community. This role offers meaningful work, opportunities to lead and mentor others, hands-on involvement in client care, collaboration with a multidisciplinary team, and the chance to make a real difference in the lives of those we serve. In this position, you will assist with treatment procedures, supervise and monitor clients, support daily residential operations, and help orient both clients and staff to program expectations. You'll also contribute to training, scheduling support, documentation, and crisis intervention while ensuring compliance with regulatory and accreditation standards. The Residential Coordinator Assistant-2 position offers… All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, generous paid time off, and more Telemedicine - 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Career Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added income Comprehensive Training - Learn and develop skills with our robust on-the-job training Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement Key Responsibilities Supervise and support clients within the residential setting, modeling appropriate behavior and maintaining a safe, therapeutic community Engage with clients to provide orientation to program expectations, rights, and rules Collaborate closely with the clinical team to communicate observations related to client progress, behavior, and safety Assist with crisis intervention and apply verbal de-escalation techniques to help stabilize challenging situations Document client activities, behaviors, and group participation accurately and timely in accordance with regulatory standards Support medication processes by adhering to established policies and collaborating with trained Behavioral Health Technicians Assist with training, mentoring, and supporting Behavioral Health Technicians, including participation in interviews and onboarding Facilitate staff meetings and contribute to scheduling support and shift coverage as needed Prepare and assist with group curricula, educational materials, and recreation or education groups Perform Behavioral Health Technician duties as needed to support program operations Collect and report information related to unusual incidents in accordance with policy and standards Complete required trainings within designated timeframes and support compliance with State Regulatory and CARF standards Education and/or Experience Qualifications: Bachelor's degree from an accredited college or university in Social Work, Counseling, Psychology, Psychiatric Nursing, or a closely related field OR High school diploma or GED with at least two (2) years of responsible employment history One (1) year of supervisory experience preferred Additional Qualifications Knowledge of confidentiality laws governing substance use disorder and mental health treatment, including HIPAA and 42 CFR Part II Ability to establish rapport with diverse client populations Strong verbal and written communication skills Demonstrated leadership ability and capacity to multitask and prioritize effectively Valid driver's license, acceptable driving record, and current auto insurance Successful completion of required background, driving, and abuse/neglect checks Physical Requirements Ability to perform sedentary work, exerting up to 10 pounds of force occasionally Frequent repetitive movements of hands, fingers, and arms for typing and writing Ability to sit for extended periods, with occasional walking or standing Brightli is on a Mission Brightli is committed to changing and saving lives by providing compassionate, person-centered care that supports recovery, resilience, and hope. If you're passionate about helping others and want to be part of a collaborative team making a meaningful impact every day, we invite you to apply and grow with us. Keywords: Residential Coordinator Assistant, Behavioral Health, Residential Treatment, Recovery Services, Client Supervision, Mental Health Support, Substance Use Treatment, Healthcare Jobs, Full-Time Healthcare Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Southeast Missouri Behavioral Health is a Smoke and Tobacco Free Workplace.