Desktop Support Engineer
Occupations:
Computer User Support SpecialistsComputer Network Support SpecialistsNetwork and Computer Systems AdministratorsComputer Systems Engineers/ArchitectsComputer Occupations, All OtherIndustries:
Business Support ServicesFacilities Support ServicesEducational Support ServicesSupport Activities for Crop ProductionOther Support Activities for TransportationTitle:Field Support Engineer / Desktop Support
Location:Lake Success, NY (Onsite)
Experience:3–5 Years
Role Overview:
We are looking for a Field Support Engineer with strong desktop support experience to provide onsite technical support, troubleshoot hardware/software issues, and support end users in a fast-paced environment.
Key Skills:
Desktop Support / Field Support experience
Hardware & software troubleshooting
PC deployment & peripheral setup
Windows desktop support
Strong communication and customer support skills
Responsibilities:
Deploy and configure PCs, laptops, and peripherals
Troubleshoot desktop, connectivity, and user issues
Coordinate with vendors and internal IT teams
Perform maintenance and upgrades on desktop systems
Escalate unresolved issues appropriately
Follow IT policies, documentation, and security procedures
Requirements:
Willingness to work onsite and rotational shifts
Candidate must have their own vehicle