Motorcycle Technician

For over two decades, MotoSport has led the powersports industry with unmatched selection, quality, and expertise. Since our founding in 1999, we’ve been driven by one mission — to make your next ride your best ride. As a premier powersports retail e-commerce company, we’re dedicated to providing riders of all types with high-quality parts, gear, and accessories from the most trusted brands. When you reach out to us, you’re not just talking to a salesperson — you’re connecting with someone who rides, wrenches, and lives the lifestyle.The Technician is responsible for performing inspections, diagnosis, repairs, maintenance, and installations efficiently and according to the dealership’s quality, safety, and time standards. Primary objectives include ensuring customer satisfaction and retention by fixing units correctly on the first visit. This role may also be required to provide support to entry-level technicians on an as-needed basisReports to: Service ManagerLocation: Roanoke, VAWhat You'll DoThe Technician will be responsible for achieving monthly and annual goals set by managementPerform pre-delivery inspections, routine tire changes, basic maintenance, and minor accessory installationsMaintain a fix it right the first time attitude while producing high-quality work with minimal comeback liabilityApply technical education while adopting best practices as outlined by the Service Manager and senior techsDocument work performed and recommended repairs on Repair Orders and checklistsMaintain an opening and closing regimen of cleaning and maintaining shared stations, including but not limited to battery stations, tire stations, and the shop floorMonitor shop supplies and consumables such as fuel, oil, coolant, grease, wheel weights, etc. and proactively notify the Service Manager before supplies are depletedMaintain a clean and organized dealership lotCoordinate with Service Writer to stage jobs on deck for senior techsMaintain minimum inventory of common tools to facilitate efficient and correct completion of assigned jobsTag and bag take off partsMaintain a clean, safe, and organized service bayAppropriately use all safety devices and personal protective equipmentComply with all company safety programs, rules, regulations, procedures, and instructions that are applicableOther tasks as assigned by the Service ManagerAssist other departments as needed at the direction of the Service Manager and General Manager Required Qualifications1-year experience as a technician/mechanic in an automotive or powersports service departmentAll necessary tools required to perform repairs and servicesAbility to test ride vehicles in a safe and appropriate mannerHold a current, nonrestricted, state-issued driver's license with a motorcycle endorsement preferred but not mandatoryVirginia State Inspector preferred but not requiredForklift experience preferred but not requiredCommon sense and willingness to learnAbility to take and follow directionsStrong adherence to scheduling and punctuality Schedule Tuesday-Friday 8:30am-6pm, Saturday 8:30am-4pm Physical Demands, Visual Acuity & Working Environment The noise level in the work environment is occasionally loudAbility to lift up to 100 lbs.May be required to push and/or balance a 600 lb+ recreational vehicleThe ability to spend the majority of the day on your feet Working Conditions: The individual will potentially be exposed to:Battery acidGasolineChemical cleaning materials orOther toxic materials commonly found in a motor vehicle place of business.Smoke from grinding, exhaust, etc. as commonly found in automotive environmentsTemperature extremes; weather conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsWhy JoinCompetitive benefits: Paid time off policies, 401(k), medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies Our interview process Step 1: If you align with our vision and meet the qualifications, we’ll reach out to schedule a conversation and introduce MotoSport.Step 2: Participate in interviews with MotoSport focused on your experience, product mindset, and operational thinking.Step 3: Offer. We’ll move fast for the right candidate. The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.The CSC family of brands are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected] .We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.