Cook (Franchise)

FOOD QUALITY EXPERT/CAPTAIN MISSIONTo deliver high quality, tasty, hot food, fast, to every guest.ESSENTIAL FUNCTIONSMaintain a clean, neat, safe, food handling environment.Maintain a constant state of urgency.Deliver high quality, tasty, hot food to every guest.E the final quality control checkpoint-be proud of everything.Be considerate of special requests and their importance.Always consider eye appeal as well as taste and temperature.Be a quality maniac! Make sure food arrives at the table at peak quality.Be rush ready, never allow a lack of planning to interfere with the guest's satisfaction.Make products as fast as possible, with precision and fantastic eye appearance.Expedite orders from the window to the dining room. Find runners or run yourself!Inform management of slow-downs and the need to take corrective action.Work as a team-utilize our systems and procedures for maximum efficiency.Alert team members of online orders to insure coordination of all products.Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.Offer a sincere, personal welcome to every guest entering the restaurant.Smile and make eye contact.Anticipate the guest's needs and react before they need to ask.Create an emotional attachment to our restaurant by helping our guests create great memories.Skills & RequirementsGENERAL JOB REQUIREMENTSMust read, write, and communicate in English as it relates to the job and to the safety regulations.Must be able to perform all job functions safely.Must meet the company performance standards for the job.Must participate in company orientation and training.Must be able to follow instructions.Must be able to work the scheduled / assigned times and required overtime for the position.Must be able to use, or learn to use, the equipment and tools used to perform the job.SPECIFIC JOB SKILLS AND QUALIFICATIONSHigh School Diploma / GED preferred.Commercial Food preparation background / experience preferred.Must be able to stand and walk for extended period of time.Must know safety information regarding all materials used within the scope of the work.About Friendly's Ice Cream, LLCIn 1935, the Blake Brothers founded their first ice cream shoppe in Springfield, Massachusetts and named it "Friendly." And they wanted it to be exactly that. It was all about the friendly service and the handcrafted ice cream.Today, Friendly's is still a place where family and friends gather to create great memories. And we continue to work hard every day to make those memories even better with warmer welcomes, friendlier service and cleaner restaurants.You can always find your long-time favorites on the menu! From our made-to-order Friendly's Big Beef Burgers to our signature SuperMelt Sandwiches, your favorites are better than ever with improved flavors and ingredients. We've also added more than 20 craveable new choices to our menus. And, of course, every meal is followed by our unbelievable homemade ice cream. You certainly can't beat that!