Account Director
Account DirectorJLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involves:The Account Director serves as the top leadership role on client accounts within JLL Work Dynamics, developing and implementing comprehensive account plans that delight clients and ensure healthy long-term relationships. This executive leader anticipates client needs, delivers exceptional performance on key indicators, and builds high-performing teams that drive operational excellence while keeping employees engaged and thriving. You'll lead transformational client relationships for Fortune 500 companies, managing comprehensive facility management solutions across our global portfolio of over 1.6 billion square feet. This senior executive role combines strategic vision with operational excellence, translating JLL's strategy into business opportunities while exceeding revenue and profitability targets to secure long-term partnerships.What your day-to-day will look like:Developing comprehensive account visions that align client objectives with JLL's strategic goals and service capabilitiesBuilding and mentoring diverse, high-performing teams while advancing inclusion priorities through focused talent planningManaging complex client relationships across technology, industrial, financial services, and healthcare sectorsAnalyzing customer behavior data and industry trends to identify expansion opportunities and drive account growthOverseeing financial performance including budget management, revenue optimization, and maintaining receivables standardsCollaborating with Work Dynamics leadership to translate firm strategy into actionable business opportunitiesDelivering exceptional client service through proactive stakeholder engagement and continuous feedback integrationRequired Qualifications:Minimum 10 years of executive leadership experience in Facility Management and Commercial Real EstateDemonstrated success developing Integrated Facility Management solutions for Fortune 500 organizationsProven track record hiring, training, and retaining teams of 100+ professionals in outsourced service environmentsStrong financial acumen with experience managing budgets and driving profitabilityBachelor's degree with comprehensive business experience across multiple functionsStrategic mindset with ability to see big picture while executing tactical initiativesResults-driven approach with capability to take corrective action decisively when performance gaps occurPreferred Qualifications:MBA or post-graduate studiesExperience with complex, large, and heavily matrixed organizationsCommercial real estate industry trend awareness and data-driven decision makingTransformational leadership experience leading change with energy and resilienceTrack record of making complex decisions and taking calculated risks in growth environmentsThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Estimated compensation for this position:190,000.00 200,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:Remote Atlanta, GA, Charlotte, NC, Chicago, IL, Dallas, TX, Indianapolis, IN, Louisville, KY, Milwaukee, WIIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily Pay