Inside Sales Representative

Company OverviewOmega Force Appliance Repair is one of the largest appliance repair providers in Minnesota. We're among the fastest growing companies in the US and we won't rest until we achieve our mission of bringing fast, convenient, and high quality appliance repair to every household.Job SummaryWe're looking for an Inside Sales Representative to join our fast growing team! As a self-starter with a strong drive for success and growth, you’ll be responsible for generating new revenue by handling inbound sales inquiries via phone, email, text, and live chat. You'll also be responsible for building relationships with our existing customers.Your Skills:Friendly, fun and outgoing personalityGreat at multi-tasking in a fast paced environmentExcellent at building relationshipsVery organized with strong attention to detailConfident with a friendly and enthusiastic phone presenceGreat at timely and thoughtful follow-upQuick on your feet and quick to absorb and remember new informationStrong drive for growth and successResponsibilitiesAnswer a large volume of incoming sales calls per dayHandle a significant number of online and text message live chat conversations with prospects and customersMonitor inbound sales e-mail box and respond promptly to inquiriesWork closely with our marketing department to test a variety of call scripts, pricing strategies, and selling approachesFollow-up on leads and in-progress jobsBuild strong relationships with your assigned accountsTrack all sales opportunities within a CRM system, and drive towards moving every opportunity through the sales process with effective follow-up, negotiation and ultimately winning dealsAct as a single point of contact for your accounts, providing quotations, handling status inquiries, and assisting with other needs/inquiriesFollow-up regularly with your customers to ensure satisfaction, address any issues, and assess potential for additional sales opportunitiesProspect for new customers when time allowsQualificationsAt least 1-2 years of recent sales experience (outbound sales, inside sales, phone sales, retail sales, or in-person/outside sales)Capacity for multi-tasking, staying organized, setting priorities, and managing time effectivelyPrevious sales training is a plusBA/BS/vocational degree preferred, but not required (with ability to demonstrate sufficient previous experience)CompensationCompetitive base salary plus commissionHealth InsuranceRetirement Savings Account (401k)Flexible Spending Plans for Medical Expenses and Dependent CarePaid Time Off (PTO)Paid HolidaysWork Schedule and Location:This is a Full-time, exempt position that will office in our White Bear Lake, MN facility.Work schedule is Monday through Friday from 8:00am to 5:00pm.Pay: $60,000.00 - $90,000.00 per yearBenefits:401(k)401(k) matchingHealth insuranceDental insurancePaid time off