IT Engineer
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** W2 only - Not available for C2C or 1099 consulting **** HYBRID: 2-3 days/week onsite in Pleasanton required **Responsibilities:Slack Enterprise and Google Workspace administrationServe as escalation point for L3/L4 troubleshooting issuesContribute to platform automation, integration, and migration efforts Develop, test, and implement processes with a focus on automationCreate and maintain technical support and process documentationImplement best practices & standards and governance controls for the servicesCollaborate with Engineering and Security teams to ensure audit and policy complianceResolve complex issues in creative and effective waysPrimary Qualifications:Slack Enterprise & Google Workspace admin experience, preferably in large environmentsIntegrations experience with SaaS/collaboration tools and other enterprise apps (Jira, ServiceNow, etc.)Working knowledge/experience with Microsoft infrastructure/tooling (O365, Exchange, AD, etc.)Nice-to-Have skills/experience:Automation/scripting experience with Python, Bash, PowerShell, etc.Experience supporting large user migrations (i.e., Office 365 to Google Workspace)Certifications related to ITIL or Slack/Google Workspace products are a plusExperience working with change enablement and internal communications