FRONT DESK AGENT - Springdale/Zion, Utah
We are looking for a detail-oriented person to become a year-round team member at our award-winning independent hotel located in SPRINGDALE, UTAH near the entrance to Zion National Park. Join us to welcome guests from all over the world to one of this country’s most popular vacation destinations.
RESPONSIBILITIES & REQUIREMENTS
Must be available for variable shifts: 7am-3pm or 3pm-11pm
Process check-ins and checkouts.
Manage guest folios.
Handle customer inquiries and phone calls.
Promote extra guest services such as massage, dinner reservations, special occasions, and gifts.
Provide knowledgeable information about area businesses and activities.
Perform all tasks assigned by management.
Work closely with all departments to ensure guest satisfaction.
Excellent communication and customer service skills
Ability to multitask with high volume guest traffic
Good problem-solving skills
Fluency in English speech and writing
Must be in good physical health, able to lift 25 lbs. without assistance, bend, twist and stoop with ease and stand for several hours without a break
Reliable transportation is a must!
Dependable child care is a must!
Enjoy being part of a team.
COMPENSATION - GENEROUS BONUSES THROUGHOUT THE YEAR!
Full-time, year-round employment
Starting at $19/hour DOE
Bonuses multiple times per year
Overtime pay
Holiday pay
Paid vacation
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
Flexible schedule
Paid time off
Schedule:
8 hour shift
Holidays
Experience:
Hotel or Customer Service: 1 year (Required)
Work Location: In person