Property Manager

STYL Residential is looking to hire a Property Manager to apply outstanding leadership, innovation, and financial acumen at 2 properties located in West Loop and Logan Square.About UsSTYL Residential is a vertically integrated, owner-operated multifamily real estate company that makes a difference. Our properties are designed to be unique and share the warmth that comes from friendly, well-served communities that we have fostered. Working at STYL is about putting the customer first to create communities that deliver the best value, product and experience.STYL offers opportunities for career advancement and professional development within a fast-growing portfolio of properties that span across the country, from the East coast to the West. We set high standards and provide our team members with the tools to be successful and perform at their best. If you are a team player that is looking to learn and advance your career, come work with STYL!Job SummaryThis position is a dual site Property Manager with properties in West Loop and Logan Square. Property Managers are the cornerstone of our team. They are responsible for building motivated and trustworthy teams who consistently deliver a notably higher level of service to our residents. The Property Manager is tasked with maximizing the operating performance of our community and executing business plans.Essential Job FunctionsOversee all operations of the community, including maintenance, capital improvements, lease administration, budgeting, forecasting, investor reporting, collections, evictions, expiration management, marketing, lease renewals, service contracts, expense control, Online Reputation Management (ORM), Environmental and Social Governance (ESG), audits, etc.Provide superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitabilityDrive revenues with thorough understanding and analysis of competition and development of creative marketing outreachDevelop, manage, mentor, and lead a high-performing and cohesive leasing and maintenance team to maximize engagement and minimize turnoverAttract, train and retain top talent through interviewing, hiring, performance management, coaching, and progressive discipline.Oversee sales process and provide exceptional tour experience for prospective residentsProactively follow up with current and prospective renters utilizing and maintaining a Customer Relationship Management databaseBuild and maintain relationships with prospects and current residents to ensure retention and satisfactionMaintain a positive living environment for community residents through prompt conflict resolution and consistent follow-upPrepare, manage, and maintain all aspects of overall community budget and financesWork with leasing staff to ensure that leasing/marketing goals are being met.Hold daily meetings with leasing and maintenance teamsPerform property inspections and walk the property regularlyEffectively communicate with cross functional teams in a timely mannerPrioritize ongoing projects and manage essential deadlinesMaintain positive relations with community vendorsOversee payables and invoice processing in a timely mannerPerform any other related duties as required or assignedEducation And Experience5 or more years of multifamily property management experience is required2 or more years of experience as a Property Manager is requiredProficiency with Microsoft Office Suite (Word, Excel, Outlook) is requiredProficiency with property management system RealPage or similar is requiredFinancial acumen and prior experience creating and operating within a budget is preferredBachelor's degree is preferredA valid Driver’s License and reliable transportation may be required based upon specific property needsWho We Are Looking ForSuperior customer service! Ability to help our customers and resolve any issues with professionalism and clear communicationHigh degree of flexibility; a willingness to adapt to change as our industry grows and evolvesRegular attendance, punctuality and dependability requiredA positive, motivating, team-oriented attitudeAbility to train, develop, lead and mentorSuperior written, verbal, and listening skillsStrong time management, organizational skills, and follow-through with attention to detailStrong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibilityAbility to work with a diverse group of people and customersAbility to meet and exceed sales and customer service objectivesUnderstanding of federal, state and local fair housing laws and provisionsAbility to work a flexible schedule including weekends and holidays as requiredWhat We OfferWe invest in our people because we believe in our people. STYL offers training and development, robust employee benefits, 401k contribution and matching, flexible spending program for transit, medical, dependent care and parking. Maternity and paternity leave, PTO & holidays, we offer a clear path for career advancement with a portfolio that continues to grow nationwide.Equal Employment OpportunitySTYL Residential is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.