Training Coordinator (Columbus)

Job #8693 | Hybrid — 2 days in office, 3 days remote (Columbus, OH area only) | Full-Time | Contract (6 months, potential to extend)This is a W2 contract position. Benefits are available through Portfolio Creative.ABOUT THE ROLEThis is a role for someone who genuinely enjoys living inside a system — configuring, organizing, troubleshooting, and making things work with precision. The Learning Management System Coordinator supports two LMS platforms within a large corporate Learning & Development team, working closely with one senior L&D specialist to keep course content configured correctly, systems running smoothly, and internal stakeholders supported. If you find satisfaction in detailed, focused work and take pride in getting things exactly right, this role is built for you.ABOUT OUR CLIENTOur client is a large, globally recognized organization in the consumer health and nutrition industry. Their internal L&D team operates with an agency-style model, supporting learning programs across multiple departments and external healthcare audiences. Accuracy, documentation, and platform reliability are central to how this team operates.DAILY RESPONSIBILITIESConfigure and build course content across two LMS platforms, working from detailed course packets that include descriptions, settings, navigation rules, and course filesTest configured courses thoroughly and coordinate with stakeholders to complete validation before launchSupport employees and internal administrators who have questions or encounter issues within the learning systemsTroubleshoot platform issues and coordinate with developers, IT teams, and business partners to drive resolutionMonitor incoming requests and manage a personal queue of configuration and support tasksMaintain accurate user data, system records, and process documentationFlag and escalate API or integration issues to the appropriate technical teamsUpdate and maintain documentation as processes evolve — especially important in a contract capacityREQUIREMENTS AND QUALIFICATIONSExperience working inside a complex software platform in an administrative or operational capacity — LMS, HRIS, CRM, SaaS, or similarExceptional attention to detail — errors in configuration can create significant downstream problems and this role requires someone who catches them before they doComfortable working independently for extended periods with minimal supervisionStrong written communication skills for documentation and cross-functional coordinationAble to follow detailed, multi-step instructions precisely and consistentlyComfortable interfacing with technical teams without needing to be technical yourselfBased in the Columbus, OH area — hybrid schedule requires regular in-office presenceBONUS SKILLSExperience with Meridian or any enterprise LMS platformFamiliarity with how learning packages, APIs, or course file formats work at a basic levelBackground in training coordination, L&D operations, or program administrationABOUT USPortfolio Creative is an award-winning specialized staffing and recruiting company providing talent in the digital, marketing, and creative industries. We work with clients in several states, and employ candidates in and outside of Ohio. Please note, we do not have the ability to work with candidates outside of the U.S.Portfolio Creative is an equal opportunity employer. We strive to have a diverse and inclusive workforce and are committed to ensuring all employees are recruited, assigned, and employed on a nondiscriminatory basis.