Help Desk Technician :: Columbia, SC

Required Skills5 Years of experience with Microsoft Entra ID and general Microsoft administration5 years of experience with Windows Server environments10 years of experience in troubleshooting skills in networking (wired/wireless)5+ years experience responding to help desk requests via ticketing systemAbility to work independently and collaboratively in a team settingExcellent communication and documentation skillsPreferred SkillsExperience with Deskpro ticketing systemExperience with Active Directory, DNS, and Group PolicyExperience with Ruckus/Brocade network switches