Customer Experience Intern
Internship OpportunityAt Stewart, we help people worldwide protect the dream of owning property, while helping our employees achieve the dream of a rewarding career. The Stewart Internship Program is designed to enable students to gain hands-on work experience as the foundation of their professional lives. Working at Stewart means being at the forefront of the real estate service industry. We're on a mission to enhance the title and escrow process for our clients and customers. We offer comprehensive service, deep expertise and solutions our customers need for any real estate transactions. At Stewart, we believe in building strong relationships and these partnerships are the cornerstone of every interaction.
Marketing & Customer Experience InternA Marketing & Customer Experience Intern supports the marketing and customer teams by analyzing feedback, improving service processes, and boosting employee engagement. Responsibilities include gathering customer insights, assisting with internal communications, supporting campaigns, and tracking metrics to enhance the overall customer journey.
During the internship, you will:
Analyze customer feedback, surveys and data to identify trends and actionable insights.
Assist in mapping customer journeys and identifying areas for improvement in service delivery.
Create reports and presentations on key customer metrics and marketing performance for management.
Support the department with daily tasks, meeting coordination, and data organization
Qualifications:
Be currently enrolled in a bachelor's or master's level degree program in Marketing, Business, Business Administration, Data Analytics, or related field.
Be located in Houston, TX for duration of summer program.
Be able to fulfill the duties of the role in a full-time, hybrid environment for the duration of the 10-week program, located in Houston, TX.
Be eligible to legally work in the country in which you are applying, without company sponsorship or time restriction.
Have familiarity with tools such as Microsoft Suite, Power BI similar (experience level may vary).
Thrive in a fast-paced environment and be eager to learn and contribute.
Have strong communication and collaboration skills.
Be detail-oriented while able to manage multiple tasks and priorities.
Demonstrate curiosity, creativity, and a user-centered mindset.
Be fluent in oral and written English.
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.