Lead Server/Shift Manager

Lead Server/Shift ManagerLove wings and sports? Join our family, have fun and take pride in your work. Native Grill & Wings is looking for a Lead Server/Shift Manager .Lead Server/Shift Manager - Job Responsibil itiesOversee daily restaurant operations during assigned shifts to ensure efficient service.Coordinate and manage staff schedules, ensuring adequate coverage for peak times.Monitor service quality and customer satisfaction, addressing any issues promptly.Train, mentor, and support servers and other staff to maintain high standards of service.Handle customer complaints and resolve issues to maintain a positive dining experience.Ensure compliance with health and safety regulations and restaurant policies.Assist with the setup and breakdown of dining areas before and after service.Collaborate with kitchen staff to ensure timely and accurate order delivery.Lead by example in providing exceptional customer service and hospitality.Lead Server/Shift Manager - Job RequirementsMinimum of 3-5 years of FOH or BOH experience in a high-volume restaurant environmentStrong communication and interpersonal abilitiesAbility to multitask and work efficiently under pressureKnowledge of food safety and sanitation regulationsProficient in POS systems and basic computer applicationsAvailability to work flexible hours, including nights, weekends, and holidaysAbility to train and mentor new staff membersPhysical ability to stand for long periods and lift up to 25 poundsLead Server/Shift Manager - Job BenefitsCompetitive hourly wage plus tips (Tips on serving shifts)Health insuranceSick leaveFlexible scheduling401(k) retirement plan with company matchEmployee meal discountsProfessional development and training opportunitiesOpportunities for career advancementCompensation details: 18.5-19.5 Hourly WagePIc39a1f19bdc3-26289-40198160