Repossession Agent
Overview
We are seeking a dedicated and professional Repossession Agent to join our team. This role involves locating, recovering, and returning financed vehicles while maintaining excellent customer service and adhering to legal and safety standards. The ideal candidate will possess strong mechanical skills, driving experience, and the ability to manage conflict effectively. This position offers an opportunity to work in a dynamic environment with a focus on integrity and professionalism.
Duties
Locate and recover vehicles through effective investigation and coordination
Operate various types of recovery equipment, including flatbed trucks, tow trucks
Load and unload recovered vehicles safely and efficiently
Manage vehicle storage, documentation, and reporting in compliance with company policies
Engage with vehicle owners professionally, managing conflicts tactfully while ensuring compliance with legal procedures
Maintain safety standards during all recovery activities, including proper use of safety gear and adherence to traffic laws
Assist with vehicle transport using flatbeds or tow trucks as required
Skills
Proficiency in driving commercial vehicles, including flatbeds, tow trucks
Knowledge of manual transmissions and vehicle loading/unloading procedures
Ability to operate specialized recovery equipment safely and effectively
Excellent conflict management skills for dealing with distressed vehicle owners or witnesses
Customer service skills to handle interactions professionally during stressful situations
Ability to load & unload vehicles efficiently while maintaining safety protocols
Valid driver’s license with clean driving record
Prior experience in repossession or related fields is advantageous
This role requires a responsible individual capable of working independently while maintaining high standards of safety, professionalism, and customer service.
Job Type: Full-time
Pay: $55,000.00 - $75,000.00 per year
Work Location: In person