Assistant Account Manager

At eCampus.com, we make sure students get the right course materials at the right time. As an Assistant Account Manager, you’ll be the face of that promise — building real relationships with colleges and universities, keeping things running smoothly behind the scenes, and making a tangible difference for students every semester.This is a remote role on a close-knit, deadline-driven team that takes pride in doing things right.What You’ll DoOwn Your AccountsYou’ll be the primary point of contact for partner institutions — communicating with administrators, faculty and staff via email and phone, resolving issues quickly, and proactively sharing performance insights that help schools get more out of their partnership with us. The best assistant account managers here don’t just respond to problems; they prevent them.Stay Ahead of DeadlinesHigher ed runs on a strict academic calendar, and so do we. You’ll manage due dates across multiple accounts simultaneously, keeping school administrators informed and on track — and never letting a deadline sneak up on you.Keep Products MovingBefore a student order can be fulfilled, a lot has to go right. You’ll verify product availability, recommend alternatives when needed, confirm accurate pricing, and track purchase orders and inventory — making sure everything is in place before it’s needed.What You Bring• Bachelor’s degree in Business, Marketing, or a related field preferred• Previous account management experience or a similar client-facing role• Solid proficiency in Microsoft Excel• A knack for juggling multiple priorities without dropping the ball• Strong written and verbal communication skills — clear, professional, and personable• A problem-solving mindset: you notice things others miss and act on themWhy It Works RemotelyThis role is built for someone who thrives with autonomy. You’ll have the structure of a supportive team and the flexibility of working from home — with clear goals and the tools to hit them.