Administrative Assistant – Insurance & Well-Being

We are looking for a reliable and detail-oriented Administrative Assistant to provide part-time (20 hours/week) administrative support for employee group insurance and well-being functions. This role supports day-to-day operations through clerical tasks, customer service, and coordination of materials and communications. This is an on-site position in Palm Beach County, FL.Key ResponsibilitiesProvides clerical and administrative support to Group Insurance and Employee Well-Being teams, including staff and on-site vendor representativesSupports Well-Being programs and events, including preparing materials, coordinating communications, assisting with event logistics, and tracking participation or attendance.Performs general clerical tasks, including data entry, packet assembly, report review and support, document uploads, filing, and record maintenance.Responds to customer inquiries (email, phone, fax) and routes complex issues to appropriate staff.Assists with open enrollment and special projects, such as opt-out tracking, data entry for life insurance EOI requests, dependent verification, general follow-up, and health equity initiatives.Assists with correspondence for new hires, overage dependents, and terminations, including preparation of new hire materials and general communications.Assists with ordering and coordinating materials and services with vendors and County departments.Provides back-up support to the front desk as needed.Performs other clerical and administrative duties as assignedRequirementsAdministrative or clerical experience (experience in HR, benefits, insurance or a related field is a plus)Proficiency in Microsoft Office (Word, Outlook, and basic Excel)Strong organizational skills and attention to detailAbility to manage multiple tasks and follow instructions in a structured environmentEffective written and verbal communication skillsStrong customer service skills and ability to handle and resolve routine inquiriesHigh School Diploma or equivalentAbout The Mosaic GroupWe are the go-to global agency for creative, meaningful, and impact-driven storytelling. For more than 18 years, The Mosaic Group has been building the visibility and credibility of companies & influencers. Our expertise with diverse markets allows our clients to stand out and reach target audiences including the important Hispanic, African-American, and Caribbean consumers with the right media and the right message. We maximize visibility for our global clients through innovative, integrated and impact-driven communications.