Sales Development Representative Remote, North America

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high‐performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co‐create the future with us as we build technology that transforms how the world develops software.Fortune 500 is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.Overview of this role This position is 100% remote and will be based in the United States and/or Canada.GitLab is looking for an enthusiastic and strategic Sales Development Representative (SDR), to join our growing Revenue Marketing team. As an SDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams. In this role you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's value. You will be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.Don't have a ton of knowledge about GitLab yet? Don't worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role.What you'll doEffectively manage inbound lead flowConduct high‐level discovery conversations in target accountsMeet or exceed SDR sourced Sales Accepted Opportunity (SAO) volume targetsCollaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunitiesUtilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accountsWork to have a variety of touches (call, email, social, etc.) on all leads in your assigned territory using Outreach.ioManage, track, and report on all activities and results using SalesforceParticipate in documenting all processes in the GitLab handbook and update as needed with your Sales Development ManagerAct as a mentor for new SDR hires in helping them navigate their key accountsWhat you'll bringPositive and energetic phone skills, excellent listening skills, strong writing skillsA self‐starter with a track record of successful, credible achievementsYou share our values, and work in accordance with those valuesKnowledge of business process, roles, and organizational structureDetermined personality with a desire to grow and winPassionate about being a part of GitLab's journeyProficient in using SalesforcePrevious tech industry experience or experience in sales development, marketing and/or sales is a plusEagerness to grow professionally with best‐in‐class onboarding program, support across the business and eligibility for promotion into an outbound role after 12 months as a successful SDRGlobally we require excellent written and spoken English which is our company languageThe base salary range for this role's listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.Country Hiring Guidelines GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location‐based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.GitLab is proud to be an equal‐opportunity workplace and is an affirmative action employer. GitLab's policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.#J-18808-Ljbffr