Director, Claim Technology

FCCI empowers its teammates to deliver commercial insurance products and services so businesses can thrive and face the future with confidence. If our mission statement appeals to you, come and be a part of our amazing team! We are currently seeking a Claim Technology Director to manage and oversee all claim systems for the company. Key responsibilities include working closely with IT and business to ensure proper functionality, use, maintenance, prioritization and development of system-related needs to include implementing upgrades and integrations with Guidewire ClaimCenter. The director will also oversee claim system access, control programs, oversee connections and integrations with regulatory entities to ensure workflows and data transfer accuracy, work with IT to ensure effective reports & data for the user community and develop claim technology training. The incumbent will also provide direction and support to claims customer service leadership, in addition to claim system analysts. The preferred location is for this position to be in our corporate office in Sarasota, FL; however, it could potentially be remote or in one of FCCI's Regional offices. In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes: Paid Family Leave Competitive PTO & Holidays Recognition & Bonus Programs Employee Referral Bonus 401(k) Match & Profit-Sharing The salary range for this position is $128,396-$197,729 annually. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, knowledge, skills, and abilities. We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. Drug Free Workplace (Pre-employment drug screen is conducted for all positions) Qualifications Skills Behaviors Motivations Education Experience Required Minimum of six years of relevant commercial claims experience, including proven skills with Claim technology and systems. At least three years of experience in a leadership role. Strong knowledge of Claim Systems (ClaimCenter, ImageRight, Mitchell) including operating systems, report systems, document management and supporting systems used in the claim process. Working knowledge of claims workflow, systems and procedures. Solid knowledge of Insurance principles, rules and regulations. Solid knowledge of training procedures and techniques. Ability to translate needs of various user communities into written business requirements. Excellent communication, negotiation, interpersonal and organizational skills. Ability to analyze, define and solve problems; the use of good judgment and decision-making. Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. J-18808-Ljbffr