Operations Specialist
SASS Operations Specialist IADP is hiring a SASS Operations Specialist I. In this position, you'll join a team of highly trained professionals who are responsible for ensuring every background check report our clients receive is accurate, up-to-date and compliant with FCRA and state legislation. You'll combine a passion for analyzing and discovering innovative solutions with our top-ranked training programs to help customers benefit from the quality of our products. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, Social Responsibility.
Responsibilities:
- Ability to multitask
- High attention to detail
- Analyze and evaluate collected data used for background check reporting
- Leverage strong interpersonal skills
- Independently manage time and resources to perform job duties and make sound decisions
- Follow/develop policies, procedures and consistent detailed monitoring of procedures
- Provide support to other members of team and management within the department as requested
- Ability to collaborate and work in a team environment as well as independently
Qualifications Required:
- High School diploma
- No previous experience required
- Preference will be given to candidates who have the following: Bachelor's degree Preferred
- Strong client relationship and interpersonal skills
- Data entry experience or quality assurance
- Demonstrated ability to learn and apply basic concepts in new situations.
- Organizational Skills: the ability to multi-task, set priorities, and follow up in a timely manner